Housekeeping Room Attendant

Our Holiday Inn Express® Lake Wales North - Winter Haven hotel is conveniently located just 5 miles from LEGOLAND FL

Business travelers love our hotel's location in Lake Wales because it offers amenities specifically tailored to their needs, such as a 24-hour Business Center with copying, printing and a personal computer. We also have free high-speed wireless Internet access. In addition, our hotel is near area corporations, such as Citrus World Inc, Florida Natural, Hesco, Amphenol, Kegel, Lake Wales Medical Center and State Farm.

The room attendant is responsible for cleaning andmaintaining guest rooms and public areas to ensure they are clean, tidy, andwell-stocked. Key duties include cleaning and sanitizing rooms, changinglinens, restocking amenities like soap and towels, and emptyingtrash. They also report maintenance issues, respond to guest requests, andmust adhere to hotel policies regarding cleanliness and guest privacy.

Key responsibilities

• Cleaning and sanitizing: This includes vacuuming, dusting, mopping, sanitizing bathrooms, cleaning windows, and ensuring all surfaces are clean.
• Bed and linen care: Making beds and replacing used sheets and towels with fresh ones.
• Restocking supplies: Replenishing guest rooms with amenities such as toiletries, coffee, tea, and snacks.
• Trash removal: Emptying trash cans and removing any other refuse from rooms.
• Maintenance and reporting: Identifying and reporting any maintenance issues, damage, or missing items to supervisors.
• Guest services: Responding to guest requests and questions in a friendly and professional manner.
• Maintaining order: Keeping common areas, like hallways and stairways, clean and clear of obstructions.
• Adhering to standards: Following established procedures for cleaning, handling laundry, and maintaining a high standard of quality.
• Privacy and security: Upholding guest privacy and security at all times.

Prior hotel or similar industry experience required.

Strong attention to details.

Guest service oriented personality.

At GF we believe that people are the key to our success. We offer health insurance, paid time off, ongoing learning opportunities,competitive compensation plus a great culture.

GF Hotels & Resorts is an award-winning full-service ownership and management company that specializes in hotels, resorts, golf courses, and other related hospitality assets. Since its founding in 1988, GF has operated over 800 properties in 46 states. GF's expertise includes but isnot limited to Sales & Marketing, Food & Beverage, Revenue Strategy,Information Technology, Human Resources and a complete Accounting System. Currently, GF partners with Hilton, Marriott, Hyatt, IHG, Choice, Wyndham, BestWestern, among others, as well as individual properties. With its award-winning approach to maximizing guest satisfaction, GF has been recognized as one of the top management companies in the industry.