Office Administrator - Englewood, CO

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

Steritec Products Inc., a member of the Getinge Group, manufactures sterilization and cleaning medical device consumables using ink technology. We manufacture and print highly specialized proprietary inks that undergo specific color changes when exposed to different sterilization conditions in hospital and industrial/pharmaceutical sterilizers.

We are located in the beautiful Inverness Business Park in Englewood, CO. We offer a generous benefit package (medical, dental, vision, life, LTD, 401(k) as well as PTO, company-paid holidays and much more) all effective first day of employment!

The Office Administrator position is an on-site, full-time, non-exempt position. Hours are Monday – Friday, 7:30am – 4:00pm (with some flexibility).

Job Overview

The Office Administrator will oversee the day-to-day administrative operations of our medical device manufacturing facility. With a staff of approximately 80 employees, the Office Administrator will ensure the smooth functioning of the office, support interdepartmental coordination, and contribute to the overall efficiency of our operations in a regulated, fast-paced environment.

General responsibilities will support with day-to-day Customer Service tasks including entering sales orders for new orders and communications regarding customer inquiries. The Office Administrator will assist visitors and upper management with administrative tasks when needed including but not limited to Cafe supply inventory, preparing conference rooms for meetings, etc.

The Office Administrator is the ‘face of the company’ and must maintain a friendly and professional attitude to all visitors, employees and customers.

Job Requirements

• Oversee all administrative functions, including reception, clerical duties, office supplies, and general upkeep.
• Ensure a well-organized, clean, and safe office environment that supports productivity and compliance.
• Manage office layout planning and assist with facility management and vendor relationships (cleaning, maintenance, etc.).
• Answering phones
• Monitoring the door bell system to unlock the front door for visitors
• Front desk coverage to ensure visitors, contractors, auditors, etc. are taken care of and properly assisted
• Check inventory for sales orders and work closely with Customer Service
• Enter customer sales orders into Global Shop
• Email customers sales order acknowledgements and shipping information (quotes, weights and dimensions, packing lists, tracking numbers)
• Prepare Packing Lists and COCs when necessary for customers with assistance from QA and Shipping
• Initiate Credit Memo Requests and/or Return Material Authorization (RMA) for customers
• Update and maintain customer data in the Global Shop Solutions (ERP) system, List Prices, Contract Prices, etc.
• Double-check orders entered by other customer service associates
• Manage office procurement and inventory of supplies and equipment, ensuring cost-effectiveness and timely restocking.
• Assist Management Team as needed by preparing/editing documents, calling in lunch orders for meetings, making travel arrangements, etc.
  
  

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Required Knowledge, Skills And Abilities

• Proven experience as an Office Administrator, Executive Assistant, or Administrative Supervisor, ideally in a manufacturing, healthcare, or regulated industry.
• Strong knowledge of office management procedures and systems.
• Excellent organizational and leadership skills.
• Proficiency in Microsoft Office Suite and familiarity with ERP or document management systems.
• Ability to manage sensitive information with discretion and professionalism.
• Strong interpersonal and communication skills.
  
  

Minimum Requirements

• High School Graduate, Higher Education in a related field preferred
• Previous Customer Service experience
• Computer experience including Microsoft Office (specifically Word, Excel, and Outlook)
• Strong phone communication skills
  
  

Preferred Qualifications

• Experience in a medical device, pharmaceutical, or other regulated manufacturing environment.
• Knowledge of FDA regulations, ISO 13485, or quality systems compliance.
• Associate’s or Bachelor’s degree in Business Administration, Management, or related field.
  
  

Key Competencies

• Attention to detail and accuracy
• Problem-solving and critical thinking
• Time management and multitasking
• Flexibility and adaptability
• Team leadership and collaboration
  
  

Quality Requirements

• Build Quality into all aspects of their work by maintaining compliance to all quality requirements.
• Support compliance efforts by maintaining administrative records in line with FDA, ISO 13485, ISO 14001 and other regulatory requirements.
• Assist in audits and ensure required documentation is easily accessible and up-to-date.
• Ensure compliance to all FDA and Worldwide Quality & Compliance regulations (As applicable to the job function).
• Must have the education and experience to understand and comply with U.S. and Worldwide medical device regulations (As applicable to your job function).
• Attend all required Quality & Compliance training at the specified interval.
• Adopt the “Beyond Compliance Quality Culture” in the work environment; always meet and exceed requirements.
  
  

Environmental/Safety/Physical Work Conditions

• Requires manual coordination and vision to operate PC and calculator.
• Hearing necessary to receive and reply to outside contacts and employees.
• Ability to speak clearly in order to communicate with outside contacts and employees in person and on the telephone.
• Must be willing to work in a sitting position for long periods of time.
• Some bending, stooping, reaching and lifting (up to 15 pounds) is required.
• Willingness to frequently move to various locations within and outside of the building.
  
  

The physical demands described here are a representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervision/Management Of Others

• N/A
  
  

Internal And External Contacts/Relationships

• Work closely with Planning and Shipping to fulfill customer orders and communicate any delays due to production or shipping paperwork required. Interact with customers via phone calls and in-person visits.
  
  

Disclaimer: The above information in this description is intended to describe the general nature and level of work performed. It does not contain nor is it intended to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Pay Rate: $35 - $40 per hour

About Us 

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.