Administrative Assistant

We are seeking a highly organized, detail-oriented, and fun Admin and Operations Support to join our team. This role is perfect for someone with experience in social media, customer service, a love for outdoor recreation, and proficiency in office software and systems. The successful candidate will be responsible for delivering exceptional customer support, creating and posting social media, maintaining accurate records, and ensuring smooth day-to-day operations. This is remote work with occasional in-person responsibilities!

Remote Duties include, but not limited to:

• Professionally and promptly handle customer calls and emails, maintaining a warm and welcoming tone.
• Provide excellent customer support by addressing inquiries, offering safety guidance, and resolving issues efficiently.
• Collaborate with tour guides to answer questions and coordinate guest interactions.
• Respond to customer reviews promptly, reflecting the company’s fun and engaging personality.
• Write unique blog content for the company website.
• Capture and create artistic and professional social media content for Instagram, YouTube, TikTok, Pinterest (Must submit social media handles and/or social media portfolio)
• Post reels/stories/posts daily and engaging professionally with customers and local businesses.
• Perform administrative reporting, including running reports, counting reviews, and creating work schedules for tour guides.
• Prioritize tasks, meet deadlines, and maintain high productivity through effective time management.
• Engage with the community by setting up and managing booths at local events, including participating in silent auctions.
• Interviewing and hiring guides.
• Go in person to take inventory/restock supplies as needed.

Desired Qualifications

• Previous experience in an administrative role preferred.
• Previous experience creating and managing social media content.
• Previous hiring experience preferred.
• Passion for the outdoors with experience in outdoor recreation preferred.
• Strong customer support skills, with the ability to handle challenging situations with professionalism.
• Excellent organizational and time management abilities, capable of prioritizing tasks and meeting deadlines.
• Ability to work effectively in a fast-paced environment while maintaining attention to detail and professionalism.
• Hardworking, adaptable, trustworthy, honest, and patient.
• Bilingual in Spanish is preferred.
• Ability to tow to assist guides with towing issues as they arise is preferred.
• High school diploma or equivalent required; an associate's or bachelor's degree is preferred.

Notes:

• The role is hourly with opportunities for bonuses. Pay starts at $13 per hour
• 2 part time roles available , opportunities for overtime on may arise:
• (1) Wednesday - Thursday 5 PM- 9 PM CST (2) Friday, Saturday, Sunday 5 PM-10:30PM CST. Days may be flexible /- 1 day but will be consistent week to week.
• Local candidates to the San Marcos area are preferred, but will consider remote candidates. If remote, must be a Texas resident and able to commute to San Marcos on occasion without company financial support
• Remote work with occasional in-person responsibilities
• ***Must submit social media links and portfolio content*** (May be sent via message upon application, or included on your resume)

Pay: From $13.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Referral program

Application Question(s):

• Please input social media portfolio or profile links below.
• Are you interested in the Wednesday/Thursday or the Friday/Saturday/Sunday role?
• Why is educating others about the environment important?
• Why do you want to work for Get Up and Go Kayaking in this role?

Language:

• Spanish (Required)

Location:

• San Marcos, TX 78666 (Required)

Work Location: Hybrid remote in San Marcos, TX 78666

Salary : $13