What are the responsibilities and job description for the Digital Marketing Specialist (customer facing) position at Get Found First?
** Experience Not Required. If you have great customer service skills and the ability to effectively communicate with others, this may be the job for you!**
*This is an in-office job only. No remote work available.
Job description
- Assist clients in achieving their monthly digital marketing budget and goals
- Review established budget with client (quarterly); break down budget into daily/weekly goals
- Complete strategy document and ensure each account is aligned
- Ensure campaign uses established spend efficiently and effectively
- Ensure client priorities are being optimized
- Engage in effective client communication
- Hold weekly calls with new customers (within the first 90 days); text and email as appropriate
- Schedule monthly client calls; write personal comments in automated report (emailed to client on the 10th of month)
- Onboard new clients
- Discuss company goals; get to know client and services provided; identify target markets and audiences; establish monthly budget, gather information for call tracking and conversion setup, discuss access to website/analytics/google tag manager etc.
- Report back when account is live
- Schedule first report call to teach client about account (terms, etc.)
- Hold monthly report calls to review metrics and performance/lead quality
- Hold new campaign strategy calls (as needed) to troubleshoot or develop new marketing strategy
- Respond to ongoing client emails, texts, and phone calls in a timely manner.
- Perform work efficiently and profitably
- Schedule time effectively to perform health checks, account ops, and new account build-outs and campaigns
- Build or change ads, ad groups, keywords, and bid adjustments
- Manage allotted time per client account budget; adjust for pod meetings, activities, etc.
- Prioritize the accounts that need more attention
- Track all communication and changes to client accounts.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $18 - $24