What are the responsibilities and job description for the Discord Moderator position at Get Engaged Media?
The Discord Moderator is responsible for creating and managing client Discord servers,
monitoring user sentiment and upholding community values to ensure the overall health and well-being of their community.
Responsibilities include, but are not limited to:
- Create and oversee multiple Discord servers, establishing rules for participating and taking necessary action to ensure that community guidelines are being followed.
- Maintain a pulse on emerging platform features and trends, developing innovative strategies for Get Engaged to drive client satisfaction
- Research and understand the client’s audience, tailoring tone of voice, community guidelines and overall messaging to fit their brand and demographic
- Establish clear objectives and framework for measuring success, deriving meaningful value and reporting findings to internal teams
- Collaborate with internal Account Managers to ideate creative formats and synthesize into best practice recommendations
Preferred Qualifications/ Characteristics:
- 1-2 years of Discord moderation/administration experience
- Thorough understanding of cyber security best practices Discord verification processes
- High technical proficiency and vast knowledge of Discord platform
- Sophisticated problem-solving skills - able to tackle unstructured problems and build strategic frameworks for solutions
- Strong communication skills (verbal and written)
- Highly organized, detail-oriented, deadline-driven, and able to prioritize tasks.
- Knowledgeable of all major social platforms (Twitch, Mixer, Instagram, Facebook, Twitter, TikTok, Snapchat, YouTube)
- Experience navigating complex work processes, tight timelines, and changing priorities
- Natural bar-raiser: curious and passionate, with a desire to continuously learn more
Education: Bachelor's (preferred) or equivalent experience required.
Personal Assiatnt/ Content Moderator/ Virtual Assistant
Careerbuilder-US -
Atlanta, GA
