What are the responsibilities and job description for the Treasury Management Support Specialist position at German American?
Job Title: Treasury Management Support Specialist
Overview:
As a Treasury
Management Support Specialist, you will work with internal and external
customers to provide support during implementation as well as ongoing customer
service and technical support for our business customers utilizing treasury
management, business products and services.
What You'll Do:
Day in the Life -
Every day, you will serve as a key liaison between business customers, Treasury
Management Sales, and internal partners, ensuring clear, timely communication
on requests, implementations, and ongoing activities. You will educate and
support customers on Treasury Management products and services while preparing,
tracking, and administering contracts and maintaining accurate documentation.
You will manage multiple priorities, respond to inbound inquiries, and support
business online banking and cash management solutions including ACH, wires,
lockbox, and Positive Pay. You will deliver a positive customer experience by
professionally handling sensitive issues and escalations, partnering with
internal teams to support resolution and continuous improvement.
What it Takes:
Experience in: Banking operations with a minimum of
three years of experience, managing sensitive information, identifying
anomalies, and meeting strict processing timelines.
Skilled in: Clear written and verbal communication,
strong attention to detail, time management, troubleshooting complex
situations, and leveraging technology to support efficient workflows.
Core Behaviors: A discretionary, customer-focused
approach with strong interpersonal skills, an advisory and teaching mindset,
and a commitment to continuous improvement and change.
Bonus Points:
- Knowledge of ACH Processing
- Bilingual/Multilingual
What we can offer you:
- Flexible working location: Jasper, IN, Owensboro, KY, Evansville, IN or Whitehall, OH
- Medical, dental, vision, STD, LTD, Life insurance, etc.
- 17 days paid time off, 11 paid holidays and bereavement leave
- Education Assistance Program
- Paid parental bonding leave
- Wellness benefits
- Life event coverage
- Service awards
- Financial benefits including 401(k) match, stock purchase plan and more
- Great deals on both national and local discounts on everything from computers and vacations to phones and retail shopping.
- Logo wear discounts
- Free checking account, checks and discounted bank services.
This position will be located at:
313 Frederica St
Owensboro, Kentucky, 42301
United States
About Us:
German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.
German American Bank is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability or any other category protected by law.