What are the responsibilities and job description for the Deposit Operations Support Specialist position at German American?
Job Title: Deposit Operations Support Specialist
Overview:
Are you detail-oriented, team-focused, and ready to start or grow your career in financial services? As a Deposit Operations Support Specialist you will work behind the scenes to help keep our front line running smoothly. In this role you will process e-form requests, work through a ticket queue, answer questions from front line team members, review reports for accuracy and compliance and support various operational processes to ensure our banking services run efficiently.
What You'll Do: Every day you will provide support to branch personnel and back-end processes. You will work with daily reports, note exceptions, and communicate back to the branch or call center and partnering with Fiserv on dispute processing and chargebacks. This role consists of reviewing documentation, processing account verifications, auto-transfer and over draft files, charge-offs, recoveries and savings bonds while maintaining confidentiality.
What it Takes: To thrive in this role you must have;
- Attention to detail and accuracy
- Strong time management skills
- Excellent verbal and written communication skills
- Contribute to a positive team culture
- Strong working knowledge of computers and a desire to learn new software.
Bonus Points:
- General banking knowledge and/or experience in a professional setting
- Moderate or advanced Excel skills
What we can offer you:
- Flexible working location: Jasper, IN or Evansville, IN
- Medical, dental, vision, STD, LTD, Life insurance, etc.
- 17 days paid time off, 11 paid holidays and bereavement leave
- Education Assistance Program
- Paid family bonding leave
- Wellness benefits
- Life event coverage
- Service awards
- Financial benefits including 401(k) match, stock purchase plan and more
- Logo wear discounts
- National and local discounts on everything from computers and vacations to phones and retail shopping.
- Free checking account, checks and discounted bank services
This position will be located at:
Operations Center
1311 West 12th Ave
Jasper, Indiana, 47546
United States
About Us:
German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.
German American Bank is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability or any other category protected by law.