What are the responsibilities and job description for the Ecommerce Operations Support position at MEYER DISTRIBUTING INC?
Description
Join the Fast-Paced World of Ecommerce at Meyer Distributing!
Ecommerce Operations Support
Are you a problem solver who enjoys helping customers, researching products, and keeping operations running smoothly? Meyer Distributing is looking for an Ecommerce Operations Support professional to support our growing online business across customer service, product support, returns, logistics, and owned brands.
Schedule and Pay:
- Top hourly pay based on experience
- Monday - Friday
- 8:00 am - 5:00 pm
What You'll Do:
- Assist customers with orders, shipping, returns, warranties, and product questions
- Research product specifications, compatibility, installation requirements, and replacement parts
- Troubleshoot product issues and help find solutions
- Coordinate returns, replacements, refunds, and warranty claims
- Work with vendors, carriers, warehouses, and internal teams to resolve issues quickly
- Track support tickets and maintain accurate records
- Help improve the customer experience by identifying recurring issues and opportunities
Benefits & Other Incentives:
- Medical with HSA option
- Dental
- Vision
- Disability
- Life Insurance
- 401K with Company Match
- Paid Holidays
- Paid Vacation AND Personal Time
- Paid orientation and training
- Introductory and annual reviews
- Direct deposit
- Employee Discount
- Casual attire
- Work/life balance
- Other Meyer Perks: cell phone discounts, rental car discounts, etc.
- Stable employment at a growing company that offers advancement opportunities
- & More!
What We're Looking For:
- Bachelor's degree or equivalent experience
- Strong communication and customer service skills
- Excellent problem-solving and research abilities
- Detail-oriented with strong organizational skills
- Ability to manage multiple priorities in a fast-paced environment
- Experience with ecommerce, logistics, returns, or product support is a plus
Why Meyer?
At Meyer, you'll play a key role in delivering exceptional service and supporting customers across a wide range of aftermarket, automotive, RV, marine, towing, and powersports products.
Ready to make an impact? Apply today at MeyerCareers.com!
E-Commerce, Office, Support