What are the responsibilities and job description for the Export Operational Manager position at German American Chambers of Commerce?
A certified Customs House Broker with expertise in all modes of transportation, including rail, sea, air, and truck, is looking for an experienced Export Operational Manager who can bring business with them to join their international team.
Responsibilities & Duties:
- Provide pricing quotations and accept orders for booking export shipments.
- Ensure completeness and accuracy of export documentation.
- Perform AES filings and manage online bookings with shipping lines.
- Adhere to and develop processes and procedures to maintain governmental compliance.
- Coordinate shipping, delivery, and customs processes with international agents, shipping lines, and carriers for both air and ocean freight.
- Track outbound shipments with ocean and air freight carriers and communicate status updates to clients.
- Maintain a deep understanding of FCL, LTL, TL, and air carrier delivery processes.
- Experience with Indirect Air Carrier program / STA Number.
- Ensure accurate and timely distribution of documentation.
- Arrange timely cargo pickups and deliveries.
- Negotiate freight rates with common carriers and warehouses.
- Expertise with NVOCC operations and FMC filings (MBL/HBL).
- Establish best practices and perform duties in accordance with internal and client-established KPIs.
Requirements:
- Minimum of 5 years of experience in export customer service with a Freight Forwarder.
- Exceptionally organized and detail-oriented.
- Experienced in a high-energy, multitasking environment.
- Proficient in MS Excel and MS Word.
- Must be legally authorized to work in the U.S.
Pay & Benefits:
- 401(k) plan with company match.
- Health insurance coverage.
- 12 days of paid time off (PTO).
- Performance-based bonus plan.
- Dynamic & Creative Problem-Solving to meet unique challenges
We are an Equal Opportunity Employer and make recruitment, employment, promotional, and all other personnel decisions without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, disability, veteran status, or any other characteristic protected by law.
TO ALL APPLICANTS
Thank you very much for your interest. Due to the high volume of applications we receive, we are not able to answer each applicant individually. If we find that your skills meet our specific business needs, we will contact you. Thank you for your understanding.
