What are the responsibilities and job description for the Audi West Chester BDC / Used Car Acquisition Specialist position at Georgica Auto Holdings LLC?
Job Title: BDC / Used Car Acquisition Specialist (ICO / Street Purchases)
Company: Audi West Chester
Location: West Chester, PA
Job Type: Full-Time
Schedule: Monday – Friday, 9:00 AM – 5:30 PM
About Us
Audi West Chester is a premier automotive dealership committed to delivering exceptional customer experiences. As our pre-owned inventory strategy continues to grow, we are expanding our team to support increased vehicle acquisition through inbound leads and direct customer purchases.
Position Overview
We are seeking a driven and customer-focused BDC / Used Car Acquisition Specialist to manage inbound ICO (Instant Cash Offer) opportunities and assist in acquiring vehicles directly from customers.
This hybrid role combines Business Development Center (BDC) responsibilities with hands-on involvement in the appraisal and purchasing process.
Key Responsibilities
- Respond to all inbound calls and internet leads from customers submitting “Value My Trade” and ICO/KBB forms
- Set appointments and guide customers through the vehicle appraisal process
- Provide and support accurate vehicle appraisals for ICO customers
- Offer trade appraisals to service lane customers to drive additional acquisition opportunities
- Complete all necessary documentation for vehicle purchases, including title processing and payment coordination
- Utilize tools such as Mastermind and VINS/VANS to proactively source vehicles Maintain follow-up and communication with prospects to maximize conversion
Compensation
- $20 – $25 per hour (based on experience)
- Performance-based spiff per vehicle purchased (amount TBD)
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) with company options
- Supplemental Insurance Plans
Qualifications
- Automotive BDC, sales, or acquisition experience preferred
- Strong communication and phone skills
- Highly organized with the ability to manage multiple leads and tasks
- Customer-focused with a professional demeanor
- Experience with appraisal tools is a plus, but not required
Why Join Audi West Chester?
Join a forward-thinking dealership that is actively investing in modern acquisition strategies. This role offers the opportunity to directly impact inventory growth while working in a professional, team-oriented environment.
Salary : $20 - $25