What are the responsibilities and job description for the Student Success Coordinator position at Georgia Southwestern State University?
The College of Education at Georgia Southwestern State University invites applications for a 12-month Student Success Coordinator position . The Student Success Coordinator serves as a key member of the College of Education (COE) team, supporting undergraduate students with a focus on online students from admission through graduation. This position focuses on academic advising support, retention initiatives, student engagement, and data tracking, The coordinator works collaboratively with faculty, staff, the administrative unit, and campus partners to ensure students receive the guidance and resources they need to be successful at Georgia Southwestern State University.
Responsibilities
Provide proactive, student-centered support for COE students, including guidance on academic pathways, program requirements, and university policies. Assist students with scheduling, registration, progression issues, and navigating DegreeWorks or related academic planning tools. Serve as a Success Champion for supported enrollment students in online education programs. Develop and implement strategies that improve student retention, persistence, and graduation rates within the College of Education. Manage, track, and analyze student progress data (in collaboration with the Assessment Director) related to retention, advising, Teacher Education Program admission benchmarks, GPA, field placements, and program completion. Prepare reports for the College of Education as directed by the dean of the College of Education. Provide students with clear guidance on accessing campus resources such as tutoring, counseling, accessibility services, financial aid, and career services. Advocate for student needs within the college and participate in committees or working groups aimed at improving student success.
Complete other duties as assigned.
Required Qualifications
Master¿s degree in education, Counseling, Higher Education, Student Affairs, or a related discipline. Experience in student services, academic advising, education, counseling, or a related field. Strong interpersonal, communication, and organizational skills. Ability to maintain confidentiality, professionalism, and positive working relationships with diverse populations.
Preferred Qualifications
Experience working with teacher education programs or within a college of education. Knowledge of Georgia Professional Standards Commission requirements and educator preparation standards. Experience with DegreeWorks, Banner, or other academic planning systems. Demonstrated background in retention initiatives or student success programming.
Required Documents to Attach
Application Materials Cover letter detailing relevant qualifications Curriculum vitae or Resume Teaching philosophy Unofficial transcripts (official transcripts required upon hire) Contact information for three professional references
Contact Information
For more information or questions about a job posting, please contact the Department of Human Resources by phone at 229-931-2000 or by email at hr@gsw.edu .
For technical support, please call the USG Service Desk at 877-251-2644 or support@usg.edu .
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Conditions of Employment
Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating eligibility for employment with Georgia Southwestern State University, as determined by Georgia Southwestern State University in its sole discretion, confirmation of the credentials and employment history reflected in application materials and, if applicable, a satisfactory credit check and drug screen.
Equal Employment Opportunity
Georgia Southwestern State University is an equal opportunity employer. As such, the University takes affirmative action to preclude discrimination in recruiting, transferring, training and terminating of employees because of race, color, creed, age, sex, national origin, veterans status, disability or any other reason in accordance with applicable state and federal statutes, executive orders and other regulations which prohibit discriminatory employment practices.
Other Information
Work Environment & Expectations Full-time, on-campus position with occasional evening or weekend events. Reports directly to the Dean of the College of Education or their designee. Engages frequently with students, faculty, staff, and community partners. Must demonstrate a strong commitment to student-centered service and the mission of Georgia Southwestern State University.
Carry out related duties in alignment with EPP goals. Travel may be required.
Applications will be reviewed until the position is filled.
Responsibilities
Provide proactive, student-centered support for COE students, including guidance on academic pathways, program requirements, and university policies. Assist students with scheduling, registration, progression issues, and navigating DegreeWorks or related academic planning tools. Serve as a Success Champion for supported enrollment students in online education programs. Develop and implement strategies that improve student retention, persistence, and graduation rates within the College of Education. Manage, track, and analyze student progress data (in collaboration with the Assessment Director) related to retention, advising, Teacher Education Program admission benchmarks, GPA, field placements, and program completion. Prepare reports for the College of Education as directed by the dean of the College of Education. Provide students with clear guidance on accessing campus resources such as tutoring, counseling, accessibility services, financial aid, and career services. Advocate for student needs within the college and participate in committees or working groups aimed at improving student success.
Complete other duties as assigned.
Required Qualifications
Master¿s degree in education, Counseling, Higher Education, Student Affairs, or a related discipline. Experience in student services, academic advising, education, counseling, or a related field. Strong interpersonal, communication, and organizational skills. Ability to maintain confidentiality, professionalism, and positive working relationships with diverse populations.
Preferred Qualifications
Experience working with teacher education programs or within a college of education. Knowledge of Georgia Professional Standards Commission requirements and educator preparation standards. Experience with DegreeWorks, Banner, or other academic planning systems. Demonstrated background in retention initiatives or student success programming.
Required Documents to Attach
Application Materials Cover letter detailing relevant qualifications Curriculum vitae or Resume Teaching philosophy Unofficial transcripts (official transcripts required upon hire) Contact information for three professional references
Contact Information
For more information or questions about a job posting, please contact the Department of Human Resources by phone at 229-931-2000 or by email at hr@gsw.edu .
For technical support, please call the USG Service Desk at 877-251-2644 or support@usg.edu .
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Conditions of Employment
Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating eligibility for employment with Georgia Southwestern State University, as determined by Georgia Southwestern State University in its sole discretion, confirmation of the credentials and employment history reflected in application materials and, if applicable, a satisfactory credit check and drug screen.
Equal Employment Opportunity
Georgia Southwestern State University is an equal opportunity employer. As such, the University takes affirmative action to preclude discrimination in recruiting, transferring, training and terminating of employees because of race, color, creed, age, sex, national origin, veterans status, disability or any other reason in accordance with applicable state and federal statutes, executive orders and other regulations which prohibit discriminatory employment practices.
Other Information
Work Environment & Expectations Full-time, on-campus position with occasional evening or weekend events. Reports directly to the Dean of the College of Education or their designee. Engages frequently with students, faculty, staff, and community partners. Must demonstrate a strong commitment to student-centered service and the mission of Georgia Southwestern State University.
Carry out related duties in alignment with EPP goals. Travel may be required.
Applications will be reviewed until the position is filled.