What are the responsibilities and job description for the Operations Administrative Coordinator - BRC position at Georgia Ports Authority?
JOB INFORMATION:
Job Title: Operations Admin Coordinator - BRC
Department(s): 8600 - Blue Ridge Connector
Location(s): Blue Ridge Connector
FLSA Status: Non-Exempt
JOB OVERVIEW:
Under the supervision of the Assistant Manager, the Operations Administrative Coordinator performs a variety of administrative duties related to container handling operations, payroll, and employee-related matters.
Upholds the values of the GPA to promote Safety, Integrity, Respect, Community, Creativity and Opportunity. Promotes a safe work environment by participating in safety initiatives and reporting unsafe conditions and behaviors.
JOB DUTIES:
- Performs a variety of clerical duties such as filing, mail distribution, copying, answering the telephone, and processing shipping orders.
- Keeps time cards for hourly paid personnel, and maintains familiarity with policy relating to shift work, overtime, benefits, etc.
- Serves as the Customer Experience Center for the Blue Ridge Connector.
- Enters and facilitates orders into the NAVIS system and other terminal management systems based on a variety of customer requests. Verifies orders are complete with information before processing.
- Communicates verbal orders to yard operators and maintenance personnel.
- Processes service orders for billing submissions (dig moves, stack relocations, gate overtime, etc.).
- Adjusts computer inventory to reflect on-port changes, such as physical transfer, transfer of ownership, etc. Reports and corrects discrepancies between physical and computer inventory.
- Coordinates the movement of all containers within the Blue Ridge Connector.
- Performs error resolution on containers.
- Coordinates and Plans import/export/empty containers for efficient yard and rail operations.
- Performs detailed research and assists in testing new computer procedures and screens.
- Willing and capable to train other administrative personnel as needed.
JOB REQUIREMENTS:
Knowledge, Skills, & Abilities
Daily work assignment changes will be implemented at management's discretion.Cross-training will be ongoing for assistance in such an event.Typing ability required.Some training in general office procedures necessary.Ability to handle fast pace/stress daily.Ability to quickly analyze problems and take initiative.Must be able to communicate professionally with customers and employees.Ability to work shift work, weekends, holidays, and overtime as required.Ability to learn to operate the GPA computer systems, as well as new technologies or other operating systems that may be required.Ability to interact and communicate effectively and professionally with the GPA staff on all levels of administration, including immediate supervisor, management, and peers required.
Daily work assignment changes will be implemented at management's discretion.Cross-training will be ongoing for assistance in such an event.Typing ability required.Some training in general office procedures necessary.Ability to handle fast pace/stress daily.Ability to quickly analyze problems and take initiative.Must be able to communicate professionally with customers and employees.Ability to work shift work, weekends, holidays, and overtime as required.Ability to learn to operate the GPA computer systems, as well as new technologies or other operating systems that may be required.Ability to interact and communicate effectively and professionally with the GPA staff on all levels of administration, including immediate supervisor, management, and peers required.
Experience
- Familiarity with operations of shipping industry Preferred
Education
- Required High School Diploma or equivalent
- Preferred Bachelor's Degree in business or related field
Licenses & Certifications
- TWIC - Transportation Worker Identification Credential Required Upon Hire
- Driver's License - Valid state driver's license Required Upon Hire
Note: This job description is not necessarily an exhaustive list of all duties, responsibilities, job requirements, or working conditions associated with the job. Management reserves the right to revise the job or to require the performance of different or additional tasks. The employee must be able to perform the essential functions of the job, with or without reasonable accommodation, an without direct threat to the health or safety of others.
Revised: 9/9/2025
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