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Senior Manager, Business Operations - (Contract & Grants Manager) 00155682

Georgia Department of Human Services
Atlanta, GA Full Time
POSTED ON 4/21/2026
AVAILABLE BEFORE 5/20/2026
Description

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.

What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position.

Start your career in public service. The Georgia Department of Human Services (DHS), Division of Child Support Services (DCSS) - Contracts and Grants Unit is seeking candidates for the position of Contract and Grants Manager. This position is based in DeKalb County, Georgia and is primarily teleworking, with occasional in-person reporting as needed to fulfill job duties. Applicants should be flexible in working from different locations. Regular communication is essential to ensure that both telework responsibilities and any required on-site tasks are handled effectively.

JOIN OUR TEAM!!!

Job Description

Pay Grade: N

DCSS is the division within DHS that enhances the well-being of children by locating non-custodial parents; establishing paternity and support orders; enforcing and modifying support obligations; and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children. DCSS also administers several outreach programs to include but not limited to Fatherhood, Prison Re-Entry and Parental Accountability Court. All of these outreach initiatives are devoted to increasing non-custodial parental involvement in the child's life.

Role And Responsibilities

Under limited Supervision, the Contract and Grants Manager:

  • Oversees a unit that completes all requisitions and CLM requests for Human Services contracts, processes invoices, produces receipts and reconciliation statements, monitors contracts and performs site visits
  • Oversees the Family Support Registry contract operations.
  • Oversees the development of new procurement instruments and contracts and collaborates with the DHS Offices of Contract Administration and Procurement Services to ensure contract processing.
  • Works across agency with other departments/offices that assists with the contracting process.
  • Works with DCSS programs to ensure the development and execution of agreements needed.
  • Develops proposals to procure new grant funding from the Administration for Children and Families.
  • Ensures appropriate implementation of grants, including reporting and management of awarded funds.
  • Reviews and approves requisitions entered by the Contracts and Grants Unit.
  • Reviews vendors’ budget information and escalates requests for vendor documents, as needed.
  • Drafts Memorandum of Agreements, Memorandum of Understandings, and Scopes of Services.
  • Ensures vendor invoices are processed and paid timely.
  • Meets with vendors to discuss proposals.
  • Meets with vendors to discuss contract violations and invoice discrepancies.
  • Oversees conference and meeting planning initiation duties including, but not limited to the following:
    • Conducting an annual stakeholders’ planning meeting to outline all conferences, meetings, and events.
    • Collaborating with the Office of Training and Professional Development.
    • Conducting site visits for potential venues and hotel locations.
    • Reviewing proposals.
    • Initiating contracts for vendors identified.
    • Assisting with monitoring and enforcing contractual obligations during the event.
    • Reconciling and processing invoices timely.
  • Performs other professional responsibilities as assigned.
  • Recommends and implements policies and procedures.
  • Directs subordinate managers and staff.
Core Competencies

  • Demonstrated successful leadership skills.
  • Excellent oral, written, analytical, presentation and interpersonal communication skills.
  • Proficiency in the use of Microsoft Office Suite and/or standard software applications and equipment typically used in a corporate office environment.
  • Strong organizational skills with proven experience managing multiple projects concurrently in a fast-paced environment.
  • Exceptional communications skills, both verbal and written, with the ability to engage effectively with team members, external partners and leadership
  • Demonstrated ability to prioritize tasks, meet deadlines and ensure high-quality outcomes in a fast-paced environment.
  • Strong attention to detail and problem-solving skills.
  • Previous leadership experience in Procurement/Grants.

Minimum Qualifications

  • Bachelor's degree in operations management, business administration, or a related field which includes four (4) years in a managerial or supervisory role;

OR

  • Eight (8) years of related professional experience which includes four (4) years in a managerial or supervisory role;

OR

  • Four (4) years of experience required at the lower level Manager 2, Business Operations (GSM011) or position equivalent.

Preferred Qualifications: Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all the following education/skills/experience:

  • Vendor relation experience
  • Contract Compliance Monitoring
  • Contract Drafting
  • GPCM Certification

Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year.

Additional Information

For more detailed information about the Georgia Department Human Services

https://dhs.georgia.gov/

Employment Information

Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.

DHS is an Equal Opportunity Employer

If you require accommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to: hrhelpline@dhs.ga.gov

The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.

DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.

As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

In addition to a competitive salary, DHS offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account. Visit http://team.georgia.gov/ for more information.

Insurance

Health, dental, vision, legal, disability, accidental death and dismemberment, healthcare and childcare spending accounts, and life insurance plans are available.

Health Benefits: 1-800-610-1863 State Health Benefit Plan

Flexible Benefits: 1-877-342-7339 GA Breeze Portal

Retirement

State employees participate in the Employee's Retirement System. Contributions are based on a percentage of salary and service date entry

Employee Retirement System: 1-800-805-4609 ERS Website

Deferred Compensation

Tax shelter plans are available that enable employees to provide for greater retirement security. Fund programs are available in both 457(k) and 401(k) plans.

Peach State Reserves: 1-877-342-7339 ERS / Peach State Reserves

Credit Union

Employees are eligible to become members of the Atlanta Postal Credit Union and Georgia United Credit Union

01

What is your highest level of education completed?

  • Doctorate Degree
  • Master's Degree
  • Bachelor's Degree
  • Other

02

In addition to your Bachelor's degree from an accredited college or university, how many years of contracting experience do you have? (Experience must be shown on application.)

  • Less than 1 Year
  • 1 Years
  • 2 Years
  • 3 Years
  • More than 4 Years

03

How many years of experience do you have in planning and arranging conferences that include vendor contracts, convening with stakeholders, and ensuring that contractual obligations are met?

  • Less than 1 Year
  • 1 Years
  • 2 Years
  • 3 Years
  • More than 4 Years

04

How many years of lead worker, team leader, or supervisory job-related experience do you have? (Experience must be indicated on application)

  • Less than 1 Year
  • 1 Years
  • 2 Years
  • 3 Years
  • More than 4 Years

05

How many years of experience do you have in handling day-to-day activities including processing invoices, purchase orders, requisitions and vendor management?

  • Less than 1 Year
  • 1 Years
  • 2 Years
  • 3 Years
  • More than 4 Years

06

How many years of experience do you have providing technical assistance/training to internal and external service providers, developing policy interpretation, contractual services, and/or evaluating quality and management?

  • Less than 1 Year
  • 1 Years
  • 2 Years
  • 3 Years
  • More than 4 Years

07

How many years of experience do you have writing and managing Grants for additional funding opportunities?

  • Less than 1 Year
  • 1 Years
  • 2 Years
  • 3 Years
  • More than 4 Years

08

Do you have working knowledge of processing Multi-funded and Special Purpose Contracts, Memorandum of Understanding (MOU).

  • Yes
  • No

09

Do you have the GIAC GCPM certification?

  • Yes
  • No

10

Can you engage in statewide, and possibly, overnight travel as needed to meet work requirements?

  • Yes
  • No
  • Required Question

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