What are the responsibilities and job description for the Manager, Child Support Services - 00149877 position at Georgia Department of Human Services?
Description
Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.
What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position.
Start your career in public service. The Georgia Department of Human Services (DHS), Division of Child Support Services (DCSS), is seeking candidates for the position of Manager, Child Support Services. This position is located at the DCSS office located in Lawrenceville, Gwinnett County, GA.
DCSS enhances the well-being of children by locating non-custodial parents, establishing paternity and support orders, enforcing and modifying support obligations, and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children. DCSS also administers several outreach programs, including, but not limited to, Fatherhood, Prison Re-Entry, and Parental Accountability Court. All of these outreach initiatives are devoted to increasing non-custodial parental involvement in the child's life.
JOIN OUR TEAM!!!
Job Description
Pay Grade: K
Manages the development and administration of a child support branch office, including establishing and enforcing support orders, and investigative, compliance, legal, and clerical support activities. Child Support Services Managers have department-wide responsibilities for various child support programs and, as members of the division's management team; help determine the division's overall direction. Directs subordinate supervisors and staff.
Role And Responsibilities
For more detailed information about the Georgia Department Human Services
https://dhs.georgia.gov/
Employment Information
Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.
DHS is an Equal Opportunity Employer
If you require accommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to: hrhelpline@dhs.ga.gov
The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.
DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.
As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.
This position is subject to close at any time once a satisfactory applicant pool has been identified.
In addition to a competitive salary, DHS offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account. Visit http://team.georgia.gov/ for more information.
Insurance
Health, dental, vision, legal, disability, accidental death and dismemberment, healthcare and childcare spending accounts, and life insurance plans are available.
Health Benefits: 1-800-610-1863 State Health Benefit Plan
Flexible Benefits: 1-877-342-7339 GA Breeze Portal
Retirement
State employees participate in the Employee's Retirement System. Contributions are based on a percentage of salary and service date entry
Employee Retirement System: 1-800-805-4609 ERS Website
Deferred Compensation
Tax shelter plans are available that enable employees to provide for greater retirement security. Fund programs are available in both 457(k) and 401(k) plans.
Peach State Reserves: 1-877-342-7339 ERS / Peach State Reserves
Credit Union
Employees are eligible to become members of the Atlanta Postal Credit Union and Georgia United Credit Union
01
Are you aware that this position is in Lawrenceville, Georgia?
What is your highest level of education completed?
How many years of experience do you have at the lower-level Child Support Services Agent 3 or 4? (Experience must be shown on application)
How many years of experience do you have identifying trends and discrepancies to determine & improve their efficiency, effectiveness, and compliance with state, local, and federal regulations?
How many years experience do you have coordinating child support activities with legal, judicial, and public organizations?
How many years of experience do you have interviewing hires, directs, training, evaluating the performance of, and when necessary, disciplines and discharging employees?
How many years of supervisory experience do you have in a human service delivery program or related program? (Experience must be indicated on application)
Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.
What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position.
Start your career in public service. The Georgia Department of Human Services (DHS), Division of Child Support Services (DCSS), is seeking candidates for the position of Manager, Child Support Services. This position is located at the DCSS office located in Lawrenceville, Gwinnett County, GA.
DCSS enhances the well-being of children by locating non-custodial parents, establishing paternity and support orders, enforcing and modifying support obligations, and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children. DCSS also administers several outreach programs, including, but not limited to, Fatherhood, Prison Re-Entry, and Parental Accountability Court. All of these outreach initiatives are devoted to increasing non-custodial parental involvement in the child's life.
JOIN OUR TEAM!!!
Job Description
Pay Grade: K
Manages the development and administration of a child support branch office, including establishing and enforcing support orders, and investigative, compliance, legal, and clerical support activities. Child Support Services Managers have department-wide responsibilities for various child support programs and, as members of the division's management team; help determine the division's overall direction. Directs subordinate supervisors and staff.
Role And Responsibilities
- Plans, administers, and maintains the operation of child support services programs.
- Analyzes and assesses the effectiveness of existing programs to ensure the identified outcome measures are achieved.
- Assures agency compliance with policies, appropriate documentation, and reporting requirements.
- Builds and encourages a cooperative team-oriented environment within unit(s) and with other agencies and providers.
- Interviews, hires, directs, trains, evaluates the performance of, and when necessary, disciplines and discharge social services employees.
- Manages human resources and directs administrative activities.
- Review new and current programs to determine their efficiency, effectiveness, and compliance with state, local, and federal regulations.
- Bachelor's degree in a related area from an accredited college or university AND Two (2) years of subordinate supervisory experience in a human service delivery program or related program;
- Two (2) years of experience at the lower-level Child Support Services Supervisor (SST064) or position equivalent;
- Four (4) years of experience at the lower-level Child Support Svcs Agent 3 (SST062);
- Three (3) years of experience at the lower-level Child Support Svcs Agent 4 (SST063).
For more detailed information about the Georgia Department Human Services
https://dhs.georgia.gov/
Employment Information
Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.
DHS is an Equal Opportunity Employer
If you require accommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to: hrhelpline@dhs.ga.gov
The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.
DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.
As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.
This position is subject to close at any time once a satisfactory applicant pool has been identified.
In addition to a competitive salary, DHS offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account. Visit http://team.georgia.gov/ for more information.
Insurance
Health, dental, vision, legal, disability, accidental death and dismemberment, healthcare and childcare spending accounts, and life insurance plans are available.
Health Benefits: 1-800-610-1863 State Health Benefit Plan
Flexible Benefits: 1-877-342-7339 GA Breeze Portal
Retirement
State employees participate in the Employee's Retirement System. Contributions are based on a percentage of salary and service date entry
Employee Retirement System: 1-800-805-4609 ERS Website
Deferred Compensation
Tax shelter plans are available that enable employees to provide for greater retirement security. Fund programs are available in both 457(k) and 401(k) plans.
Peach State Reserves: 1-877-342-7339 ERS / Peach State Reserves
Credit Union
Employees are eligible to become members of the Atlanta Postal Credit Union and Georgia United Credit Union
01
Are you aware that this position is in Lawrenceville, Georgia?
- Yes
- No
What is your highest level of education completed?
- Doctorate Degree
- Master's Degree
- Bachelor's Degree
- Associate's Degree
- High School Diploma
- GED
- None of the Above
How many years of experience do you have at the lower-level Child Support Services Agent 3 or 4? (Experience must be shown on application)
- None
- 1 Years
- 2 Years
- 3 Years
- More than 4 Years
How many years of experience do you have identifying trends and discrepancies to determine & improve their efficiency, effectiveness, and compliance with state, local, and federal regulations?
- None
- Less than 5 Years
- 5 Years
- 6 Years
- 7 Years
- More than 8 Years
How many years experience do you have coordinating child support activities with legal, judicial, and public organizations?
- None
- 1 Year
- 2 Years
- 3 Years
- More than 4 Years
How many years of experience do you have interviewing hires, directs, training, evaluating the performance of, and when necessary, disciplines and discharging employees?
- None
- Less than 1 Year
- 1 Years
- 2 Years
- 3 Years
- More than 4 Years
How many years of supervisory experience do you have in a human service delivery program or related program? (Experience must be indicated on application)
- None
- Less than 1 Year
- 1 Years
- 2 Years
- 3 Years
- More than 4 Years
- Required Question