What are the responsibilities and job description for the Help Desk Support Spec 1 position at Georgia Department of Corrections?
JOB CODE
TITLE
POSITION #
POSITION
POSTING
BEGIN
BEGIN
POSTING
END
END
ITT010
Help Desk Support Spec 1
00112400
Unclassified
04/02/2026
04/10/2026
Jobcode:
ITT010
Jobtitle:
Help Desk Support Spec 1
Job Category:
Administration
Entry Salary:
$30,700.42
Pay Grade Max:
$47,094.70
Minimum
Qualification:
Qualification:
High school diploma/GED and one (1) year of experience providing software or hardware customer and technical support.
Preferred
Qualification:
Qualification:
Note:
This position serves as the entry level Operations Analysis Technician at a state prison. This position provides assistance to computer system users. Answers questions or resolves computer problems for clients primarily in person, but also via telephone, email or from remote locations.
Location Name:
Phillips State Prison
Address1:
2989 West Rock Quarry Road
Address2:
City:
Buford
Zipcode:
30519
County:
GWINNETT COUNTY
Contact Name:
Bonnie DeLacy
Contact Phone#:
770-932-4500
Contact Email ID:
bonnie.delacy@gdc.ga.gov
Comments:
Salary : $30,700 - $47,095