Program Coordinator

Program Coordinator/HSP

Summary of the Job:

The Program Coordinator manages the daily operations of a specific program or service and supervises staff, coordinate service delivery to ensure client needs and program goals are

effectively met. The Program Coordinator should be committed to Sanctuary practice utilizing tools that reinforce our shared language to create a trauma-responsive culture.

Minimum requirements:

• At least 21 years of age.
• Master's degree in social work, psychology or related field preferred.
• If hired at a Bachelor level, it is expected that employee will work to achieve a Master's degree in a related field within a specific time to be determined upon employment.
• Three years experience working in a social service setting.
• Minimum two-year supervisory experience.
• Must demonstrate initiative, be self directed, work well independently.
• Outstanding oral, written and interpersonal communication skills.
• Ability to delegate and oversee work assignments.
• Have the ability to manage time, set priorities and to organize and follow structured routines.
• Basic computer skills with the ability to learn new software applications.
• Handle multiple tasks simultaneously.
• Preferred: Georgia State Licensure

Primary job responsibilities are:

• Demonstrate leadership, develop teamwork and function as a contributing member of the team.
• Process payroll and finance in accordance with agency procedures and standards.
• Train (including orientation of new staff) and supervise program staff/individual supervision as well as group staff meetings/provide specialized training as assigned.
• Process intakes according to agreed procedures and standards.
• Provide case consultation and in-service training, as appropriate.
• Develop client case record to include individual service plan and all other required documentation.
• Effectively utilize computer software systems used by the agency and contractors to support client records and requirements.
• Develop and implement plan for safety and well-being of client.
• Assist family/custody holder in developing and implementing a plan for the client's permanency, including responsibilities for each family member and a timeline for completion of these goals.
• Maintain and generate necessary reports, paperwork, program handbooks and manuals in a timely manner.
• Utilize personal safety plan for managing emotions and interactions with staff and clients.
• Prepare and conduct staff performance appraisals on schedule.
• Ensure program staff achieves required training hours.
• Ensure program documentation and case records are in full compliance with agency, licensing, accreditation and contract guidelines.
• Evaluate program outcomes according to agency goals and benchmarks and keep staff informed of progress.