What are the responsibilities and job description for the Senior Operations Manager Final Mile position at GEODIS?
Senior Operations Manager - Final Mile
The Senior Operations Manager - Final Mile provides leadership to the supervisory staff by coaching and mentoring the team responsible for all budgetary, personnel development and operational objectives for the warehouse. They will develop positive employee relations and build leadership bench strengths within the distribution center.
Who We Are:
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Your role on the team:
- Establishes operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current
- Ensures the physical condition of warehouse and equipment are properly maintained
- Ensures work orders for repairs and requisitions for replacement of equipment are submitted to the appropriate persons
- Confers with others to ensure coordination of warehouse activities with activities of other functional areas such as customer service and sales
- Partners with the customer to maintain a high level of customer satisfaction by providing consistent communication and following up on customer concerns and requests
- Ensures safe operation of the warehouse including meeting company standards for sanitation, maintenance, security and housekeeping
- Effectively manages the budget and P&L of the operation
- Ensures operational excellence in all warehouse areas, related equipment, and warehouse management systems
- Partners with engineering to implement and maintain proper layout of warehouse and product placement
- Monitors and ensures facility key performance indicators (KPI) are met in a timely and cost effective manner to ensure the profitability and productivity of the distribution center
- Ensures payroll integrity for direct reports and reporting teams
- Leads cultural change within facilities whenever necessary
- Ensures compliance with CTPAT, ISO, AIB, and others regulatory certifications as applicable
- Provides hands on management of the distribution center including interviewing, hiring, and training supervisory and hourly staff; planning, assigning, and directing work; and appraising performance to create a strong company culture
- Addresses complaints and resolves problems
- Supports GEODIS’ programs for Safety, Health, Environment, Quality, Ethics, Compliance, CSR and Sustainability
- Other duties as required and assigned
What you need: (requirements)
Experience
- Minimum 6 years related experience and/or training; or an equivalent combination of education and training
- Experience with warehouse management systems
- Experience with labor management systems and productivity initiatives preferred
- Lean certifications preferred
- Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint.
What you gain from joining our team:
- Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
- Access wages early with the Rain financial wellness app
- Health, dental, and vision insurance after 30 days of employment
- 401k match
- Paid maternity and parental leave
- Access to career development, employee resource groups, and mentorship programs
- Employee discounts
- Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
- Free financial wellness programs
- Daycare discount program
- Opportunities to volunteer and give back to your community.
- more!
Join our Team!
- Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.
OR
Text DELIVER to 88300 to Apply1