What are the responsibilities and job description for the K-12 Senior Food Service Director position at GENUINE FOODS?
ABOUT GENUINE FOODS
At Genuine Foods we create nourishing food environments at schools and workplaces through great-tasting and wholesome meals, made from genuine ingredients. We are a growing social enterprise that uses food to enhance health, productivity and happiness. We believe that fresh, scratch-made food together with unparalleled service and meaningful enrichment programs can transform lives and build community. Food service management is what we do, but what we achieve together with our customers, our partners and our dedicated team goes beyond the plate.
ABOUT THIS POSITION
The Senior Food Service Director will lead multiple cross-functional teams and manage a public school account in food service programs as well as some catering in K-12 dining. This role will provide overall planning and direction within the school district , achieve operations and financial goals, comply with all applicable regulations, maintain strong client relationships, manage staff, and ensure continuous support throughout our communities in our dynamic environment.
ESSENTIAL RESPONSIBILITIES
- Lead, manage, and inspire a diverse team of food service directors, site leads, food service workers and cooks to ensure top-quality food and customer service is provided at each location.
- Drive and develop self and team to build strong relationships with clients and achieve KPIs (profitability, safety, engagement, etc.).
- Communicate with the leadership team and peers to share best practices, mitigate risks, champion diversity, and build community.
- Support senior leadership in setting the company’s cultural tone in the account, meet regularly with the team and partners to ensure full transparency, understanding, safety, and accountability.
- Serve as the representative/brand ambassador of the team at the locations, attend client and community engagement events as needed.
- Collaborate with the Sales, Human Resources, Procurement, Marketing, and Finance teams; participate in the full sales and retention process; communicate any employee issues or staffing needs to HR.
- Collaborate with partners to support account needs and solve problems by thinking through all angles and downstream impacts.
- Ensure compliance with applicable USDA, regional, state, and local policies governing meal and retail programs, along with safety and QA requirements; conduct audits and offer solutions for improvement.
- Champion development, performance evaluations, succession planning, and focus on building single- and multi-unit management skills; have a full understanding of all roles within operation; support the team with tools and systems.
- Own financial results and P&L for districts in the accounts, and work with leadership to ensure accuracy in reporting, forecasting, and budgeting.
- Perform all other duties as assigned.
REQUIREMENTS
- Minimum 5 years of progressive experience in K-12 multi-unit foodservice leadership, operating a School Nutrition Program.
- Knowledge in adhering to the compliance requirements of the Oregon Department of Education standards.
- Strong desire to learn and develop management skills.
- Previous experience in a leadership role with exposure to Union support and management, contract/budget management, customer service, people development, food services, etc.
- Knowledge of growing a business, along with solid business and financial acumen or ability/desire to learn.
- The ability to think quickly, analytically, strategically, and accurately.
- Expert in client relationships, influencing, presentation, listening, and communication (written and verbal) skills.
- Champions the inclusion mindset, and is proactive, positive, professional, flexible, and resilient.
- Demonstrates initiative, ownership, multitasking, prioritization, and organization skills.
- Proficient in the use of Microsoft Suite and other computer skills.
Benefits
- Bonus Potential
- Paid Time Off, Holiday Pay
- Medical, Vision & Dental benefits
- 401K plan
GENUINE VALUES
- TRUSTWORTHINESS: We operate by our commitment to integrity, reliability, and consistency. Our clients deserve our very best—every single time.
- PERSONAL ACCOUNTABILITY: We are creative problem-solvers who own our results and can immediately identify solutions. We learn from our mistakes. No excuses.
- PEOPLE FIRST: We are first-and-foremost a people-centered organization. It's the backbone of hospitality. Every person matters and every person is seen.
- TRANSPARENCY: We are proud to offer openness and candor in every aspect of our business—from service standards to purchasing to financials. That’s what successful partnerships are based on.
Join our team and lead a dynamic food service program that makes a difference in the lives of students and the community!