What are the responsibilities and job description for the Commercial HVAC Service Manager position at Gentry Heating?
Commercial Service Manager
Gentry Service Group
Swannanoa, NC (Asheville Area)
$70,000 - $90,000 per year Performance Bonuses
Lead a Commercial Service Department
Shape Your Own Future
Are you a strong leader with HVAC service management experience who is ready to take ownership of an entire commercial service department and be rewarded for growing it?
Gentry Service Group is hiring a Commercial Service Manager who wants more than just a management title. This is a high-impact leadership role where you'll run the commercial service operations, drive profitability, develop your team, and directly influence the future of a respected, family-owned company that's been serving Western North Carolina since 1963.
What You'll Earn
- $70,000 - $90,000 base salary (based on experience) performance bonuses
- Medical, Dental & Vision Insurance
- 15 Paid Vacation Days
- 9 Paid Holidays
- 401(k) with company match
- Tool account with 0% interest
- Company vehicle (for business use)
- Access to 24/7 chaplain support
- A company that genuinely values family, work-life balance, and community involvement
Schedule Monday - Friday, 40 hours per week (Full-time office/field leadership role)
What You'll Do
- Lead and grow the commercial service department - managing daily operations, dispatching, and technician performance
- Drive revenue, profitability, and customer satisfaction
- Hire, train, coach, and develop a high-performing team of commercial HVAC technicians
- Oversee service agreements, warranty claims, inventory, and fleet management
- Build and maintain strong customer relationships while reviewing quotes and ensuring timely, high-quality work
- Collaborate with installation and residential teams to create seamless service across the company
What You Need
- 5 years of proven HVAC service management experience
- Strong leadership skills with the ability to inspire and develop a team
- Detail-oriented, highly organized, and excellent at follow-through
- Valid driver's license with insurable driving record
- Solid computer skills (MS Office and service/dispatch systems)
- A motivated, top-performer mindset who thrives on challenge and accountability
If you're a driven leader who wants to take full ownership of a commercial service department, earn excellent compensation, and work for a stable, family-owned company that respects its people and gives you the autonomy to succeed, this is the opportunity you've been looking for.
Apply today - we're ready to talk with the right leader who wants to build something meaningful.
No phone calls or office visits please. All candidates must apply online.
Salary : $70,000 - $90,000