Dental front office Coordinator

Overview
We are seeking a dynamic and organized Dental Front Office Coordinator to join our vibrant dental practice. In this vital role, you will be the first point of contact for patients and visitors, ensuring a smooth and welcoming experience from the moment they walk through our doors. Your energetic approach and attention to detail will help coordinate daily operations, manage patient flow, and support the clinical team with administrative excellence. This position offers an exciting opportunity to be part of a dedicated healthcare environment where exceptional customer service and efficient office management are at the forefront.

Duties

• Greet patients warmly and professionally, creating a positive first impression for everyone entering the clinic
• Schedule appointments efficiently using dental practice management software such as Eaglesoft, while managing calendar updates and patient flow
• Verify insurance coverage, perform insurance eligibility checks, and process claims
• Collect payments, handle collections, and manage billing processes with expertise , and dental terminology
• Review patient documentation for accuracy and completeness, ensuring compliance with HIPAA regulations and health information management standards
• Answer multi-line phone systems with professional phone etiquette, schedule appointments, handle patient inquiries, and provide excellent customer service
• Maintain organized filing systems for medical records and dental files while ensuring confidentiality at all times
• Assist with intake procedures for new patients, including data entry and verification of insurance information
• Support clinic operations by coordinating care plans, follow-up appointments, and facilitating communication between patients and clinical staff
• Perform administrative tasks such as typing reports, preparing correspondence, managing office supplies, and supporting office management activities

Skills

• Proven experience in dental front office setting with strong knowledge of clinic workflows and patient service standards
• Proficiency in dental terminology, and familiarity with insurance verification processes
• Experience working with practice management software Eaglesoft
• Excellent communication skills with professional phone etiquette; bilingual abilities are a plus to serve diverse patient populations
• Knowledge of HIPAA compliance standards to ensure patient privacy and data security
• Ability to review documentation thoroughly for accuracy and completeness in accordance with healthcare regulations
• Exceptional organizational skills to manage multiple priorities efficiently in a fast-paced environment
• Previous clinic or healthcare office experience is preferred; dental clinic experience is highly valued
• Strong customer service orientation with a friendly demeanor that fosters trust and comfort among patients
• Familiarity with health information management practices including filing systems and electronic record keeping

Join us as a Dental Front Office Coordinator where your enthusiasm meets your expertise! Help us deliver outstanding patient experiences while supporting our clinical team through meticulous administrative support. Your dedication will make a meaningful difference in our patients’ lives every day.

Ability to function within a team environment as a supportive and positive contributor.
Self-starter with the ability to see things that need attention and address issues as they appear.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• Health insurance

Work Location: In person

Salary : $20 - $23