What are the responsibilities and job description for the Front Desk Dental Receptionist position at Gentle Dental Care?
We are seeking a Receptionist for our Dental practice. The position requires the ability to perform a variety of administrative and clerical tasks. You will welcome patients and visitors to the office, schedule appointments, maintain patient accounts and records, confirm appointments, update patient information, and ensure excellence in customer service. You will assist in the coordination of all front-desk activities, including distributing correspondence and redirecting phone calls. Pleasant personality and great Communication skills are needed. Multitasking and stress management skills are essential for this position.
****** Eaglesoft knowledge and training preferred.
Responsibilities
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep inventory of stock
- Update calendars and schedule meetings
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Skills
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree; additional certification in Office Management is a plus
- Eaglesoft experience is a plus
Job Types: Full-time, Part-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid time off
Experience:
- Dental receptionist: 1 year (Preferred)
Work Location: In person
Salary : $18 - $22