What are the responsibilities and job description for the Front Desk Receptionist position at Carolina Integrative Medicine?
Front Office Coordinator - Carolina Integrative Medicine
Are you passionate about changing lives?
Carolina Integrative Medicine isn't your typical medical practice. We're a movement of healing, optimization, and transformation, and we're looking for someone extraordinary to join our team.
Led by Dr. Aimee Duffy, award-winning integrative medicine physician and bestselling author, our Clemson practice specializes in helping patients reclaim their health and vitality from the inside out. We don't just treat symptoms, we partner with patients on their journey to optimal wellness through personalized, evidence-based integrative care.
Who We're Looking For:
We need a Front Office Coordinator who sees this role as more than a job, it's a calling. You're the first impression, the warm welcome, the organized force that keeps our healing environment running seamlessly. You genuinely care about people's wellness journeys and understand that exceptional patient care starts the moment someone walks through our door (or calls our line).
Your Mission:
- Create an atmosphere of warmth and professionalism that reflects our commitment to patient-centered care
- Manage the full spectrum of front office operations: scheduling, patient communication (phone, portal, text, email), payment collection, and provider schedule optimization
- Handle supplement orders, office supplies, medical records requests, and shipping with precision
- Maintain our beautiful, organized, welcoming space (opening/closing duties included)
- Ensure all administrative details—forms, faxes, packages, kits—are handled flawlessly
- Contribute to our team culture of excellence, growth, and genuine care
What Makes You Uniquely Qualified:
✓ Minimum 3 years in a private medical practice with a proven track record of exceptional patient service
✓ Personal commitment to wellness and growth - you walk the talk
✓ Natural multitasker who thrives in a dynamic environment
✓ Education-based approach to patient engagement and wellness marketing
✓ Organized, efficient, detail-oriented - these come naturally to you
✓ Calm under pressure, solutions-driven, learns quickly from experience
✓ Skilled communicator and empathetic listener with a positive, compassionate attitude
✓ Self-confident team player who embraces collaboration and continuous improvement
Why This Opportunity is Different:
At Carolina Integrative Medicine, you're not just scheduling appointments, you're facilitating transformation. Every interaction matters. Every detail contributes to someone's healing journey. We're building something special here, and we need team members who share our vision of empowering patients to take charge of their health and rediscover their vitality.
Ready to Make a Real Impact?
Here's your challenge: Submit a cover letter to nroberts@cimwellnessteam.com with the subject line "Application for Employment - Front Desk Coordinator".
In your letter, explain:
- Your understanding of integrative medicine and how it differs from traditional medicine
- Why you're uniquely qualified to be part of our mission
We believe in cooperation, professionalism, and respect for everyone, staff and patients alike. If you're ready to be part of a practice where your work genuinely changes lives, we want to hear from you.