What are the responsibilities and job description for the Client Appointment Coordinator position at Gengras Motor Cars?
We have an exciting Client Appointment Coordinator opportunity at Gengras Honda of Rutland.
Gengras Motor Cars is a proud, family-owned automotive group with deep roots in New England, dating back to the 1930s. For nearly a century, we’ve built a reputation as one of the region’s most trusted dealership groups, known for our unwavering commitment to integrity, exceptional customer service, and strong community values.
The pay plan is based on your experience on the role and will be discussed at interview.
Responsibilities of the Client Appointment Coordinator:
- Answer inbound sales calls in timely manner
- Schedule Sales Appointments in appropriate scheduling tool
- Check and follow up on voicemails
- Check and follow up on text messages
- Actively listens to guests concerns with empathy and advocacy
- Handle incoming leads for sales via email
- Follow up on missed appointments
- Hit monthly metrics for calls, text messages, and show percentage
- Follows all safety protocols
- Performs other related duties as necessary or assigned
Qualifications:
- Ability to provide a premium experience.
- Phone skills
- Automobile Industry Knowledge a Plus
- Internet knowledge
- Ability to work in a team environment
- Able to adapt well to periodic changes
- Ability to follow direction, scripts and templates
- Proficient computer skills
- Excellent Communication Skills (Verbal & Written)
- Sufficient reading skills to read, analyze, and interpret general business platforms
- Able to sit for extended periods of time
- Able to perform fine motor functions like typing, filing, using a calculator
Benefits:
- Medical, Dental, and Vision Insurance
- Life and Disability Insurance
- 401(k) and Match
- PTO (1 week)
- 2 weeks Paid Vacation (starting Day 1!)
- Paid Holidays
- Growth Opportunities
- Employee Discount
- State-of-the-Art Equipment, Facilities, and Tools
- Competitive Pay with Commission
If you are a motivated individual with a passion for customer service and a desire to succeed in a fast-paced, rewarding environment, then apply today.
INDSALES
Job Type: Full-time
Pay: $55,000.00 - $70,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $55,000 - $70,000
