IT Governance Specialist - 100% Remote

Genesis10 is currently seeking an IT Governance Specialist to work on a fully remote, 12-month contract role with our healthcare client in Phoenix, AZ.

Compensation: $80.00 - 90.00 per hour W2, depending on skill and experience level.

Position Summary

We are seeking an IT Governance Specialist to help establish and mature foundational IT governance across a large healthcare/government-adjacent organization. This role focuses on bringing clarity and accountability across IT— defining ownership, responsibilities, vendor accountabilities, and consistent operating rhythms.

Key Responsibilities

Governance & Accountability (Primary Focus)

• Define and document ownership models for systems, processes, vendors, and technology outcomes.
• Build and maintain RACI matrices, accountability maps, and governance playbooks.
• Establish regular governance cadences with IT directors, managers, and cross-functional teams.
• Identify gaps in ownership or unclear decision rights; drive clarity and alignment.
• Support leadership in implementing right-sized governance routines that improve transparency and predictability.
  
  

Governance & Policy Management

• Develop and maintain IT governance policies, procedures, and standards that are practical and scalable.
• Ensure alignment with industry frameworks (NIST, COBIT, ITIL) without introducing unnecessary bureaucracy.
• Contribute to governance metrics, dashboards, and reporting that highlight accountability and operational maturity.
• Recommend improvements to simplify processes, clarify roles, and reduce operational ambiguity.
  
  

Compliance & Risk Support

• Assist in maintaining basic compliance readiness (HIPAA, PCI, SOX, etc.).
• Support internal/external audit activities, including evidence preparation and documentation updates.
• Identify process gaps or risks and collaborate with owners to develop actionable remediation.
  
  

Change Management & ITSM Alignment

• Reinforce adherence to IT change management processes; ensure responsibilities and expectations are understood.
• Work closely with infrastructure, security, and engineering teams to clarify roles during change review, assessment, and approval.
• Help improve change processes to enhance efficiency while maintaining system stability and governance quality.
• Track and report on change metrics and trends.
  
  

Documentation & Process Enablement

• Develop SOPs, governance process documentation, onboarding guides, and training materials.
• Support configuration, maintenance, or usage of GRC/ITSM tools (ServiceNow, Archer, Jira).
• Facilitate periodic governance reviews and ensure documentation remains accurate and adopted across teams.
  
  

Cross-Functional Collaboration

• Partner with IT Security, Infrastructure, Applications, Vendor Management, PMO, and business stakeholders to align governance expectations.
• Provide guidance to teams on roles, responsibilities, decision rights, and governance principles.
• Participate in modernization, vendor transition, and operational improvement initiatives.
  
  

Qualifications

Required

• Bachelor's degree in IT, Cybersecurity, Computer Science, Business, or equivalent experience.
• 3-5 years experience in IT governance, IT operations, ITSM, IT audit, or GRC roles.
• Proven ability to bring structure to ambiguous environments where accountability is unclear.
• Familiarity with NIST, COBIT, ITIL, ISO 27001, or similar frameworks.
• Strong communication and facilitation skills across director, manager, and technical audiences.
• Demonstrated capability in documenting processes, RACIs, and role definitions.
  
  

Preferred

• Experience in healthcare, government contracting, or military-support organizations.
• Hands-on exposure to ServiceNow, Archer, LogicGate, or Jira for governance or change workflows.
• Certifications such as ITIL Foundation, CISA, CRISC, CGEIT, Security , ISO 27001 Lead Implementer.
• Military background or active support of military populations is highly valued.
  
  

Key Competencies

• Highly organized and detail-oriented
• Strong ability to create clarity in ownership and decision-making
• Effective facilitator across diverse IT functions
• Practical, non-bureaucratic governance mindset
• Strong documentation and communication skills
• Ability to drive alignment in evolving or maturing IT environments
  
  

If you have the described qualifications and are interested in this exciting opportunity, apply today!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a permanent placement opportunity, our recruiter can discuss the unique benefits offered by that particular client with you.

Benefits of Working with Genesis10:

• Access to hundreds of clients, most of whom have been working with Genesis10 for 5-20 years.
• The opportunity to have a career with Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average).
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illnass & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF)
• Remote opportunities available
  
  

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website www.genesis10.com .

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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