What are the responsibilities and job description for the Referral Specialist position at Genesis Prime Care?
Referral Specialist
Position Overview
The Referral Specialist is responsible for coordinating and facilitating patient referrals, specialty services, authorizations, and pre-certifications. This position verifies insurance eligibility and benefits, ensures patients are appropriately cleared for referred services, and coordinates with patients, providers, insurance companies, hospitals, and other referral partners to support timely access to care. The Referral Specialist maintains accurate referral documentation, communicates referral and appointment information, follows up on outstanding items, and assists patients and clinical staff with the administrative requirements of the referral process. This role also provides general administrative support, maintains a professional and patient-centered environment, and ensures referral activities are completed accurately, efficiently, and in accordance with established policies and procedures./.
Qualifications
Required:
- High School Diploma or GED
Preferred:
- One (1) year of practice experience in a clinical office setting.
- Licensed Vocational Nurse or Certified Medical Assitant
- Spanish speaking and writing skills
Benefits
At Genesis PrimeCare, we value our team members and offer a comprehensive benefits package, including:
- Competitive pay
- Medical, dental, and vision insurance
- Paid time off (PTO) and holidays
- 403(b) Retirement savings plan
- Incentive & merit compensation programs
Who We Are
- At Genesis PrimeCare, our mission is to positively impact the health and well-being of the communities we serve. As a non-profit, Federally Qualified Health Center (FQHC), we are committed to being the primary source for our patients’ healthcare needs—from birth through geriatric care.
- Our vision is to establish Genesis PrimeCare as both a healthcare provider and employer of choice, upholding our uncompromising values of professionalism, responsibility, and excellence in every service we provide. With a patient-centered focus, we strive to deliver quality, accessible care that truly makes a difference in the lives of those we serve.