What are the responsibilities and job description for the Restaurant Manager position at Genesis House (Front of House)?
Genesis House, a luxury fine dining and cultural destination in New York’s Meatpacking District, blends world-class cuisine, immersive design, and outstanding hospitality to build unforgettable experiences for intimate gatherings, high-profile events, and exclusive brand activations.
As the Restaurant Manager, you will oversee all front-of-house operations, uphold the highest standards of service and lead by example. This role requires hands-on operational leadership and the ability to train, mentor, and encourage your team in the art of fine dining, from detailed steps of service to flawless event execution, ensuring every guest experience reflects the elegance and excellence of Genesis House.
Key Responsibilities- Hire, train, and develop all FOH staff in fine dining service standards, with a focus on the complete steps of service from greeting to farewell.
- Conduct detailed training programs and pre-shift meetings to reinforce service standards, food and beverage knowledge, and guest engagement techniques.
- Assisting with scheduling, payroll, inventory, and pars to maintain food and beverage cost controls.
- Collaborate with culinary and beverage teams to ensure menu knowledge and seamless communication across departments.
- Manage reservation systems, create daily seating charts and station assignments, and oversee guest flow.
- Ensure the dining room and service areas are immaculate in presentation and organization.
- Proactively resolve guest concerns with professionalism and discretion.
- Partner with culinary and beverage teams to design tailored menus and experiences.
- Oversee the execution of private events to ensure guest satisfaction and repeat business.
- Track sales metrics and collaborate with leadership to meet revenue goals.
- Present during service and actively touching tables and developing guest relations.
- Bachelor’s degree in Hospitality or related field preferred, or equivalent fine dining/event management experience.
- 2 years in upscale or fine dining, with at least 1 year in management.
- Proven expertise in training teams on fine dining steps of service, wine knowledge, and guest engagement.
- Strong background in food, wine, and beverage service, with the ability to enhance client and guest experiences.
- Skilled in hiring, developing, and coaching staff to deliver exceptional service.
- Experience managing labor, cost controls, and POS/reconciliation systems.
- Excellent written, verbal, and interpersonal communication skills.
- Professional appearance and demeanor, with the ability to perform under pressure.
- Proficiency in Microsoft Office Suite, Outlook, and reservation systems.
Restaurant Associates is a member of Compass Group USA
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Associates at Restaurant Associates are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Restaurant Associates maintains a drug-free workplace.