What are the responsibilities and job description for the Kids Club Coordinator Topeka North position at Genesis Health Clubs?
Genesis Health Clubs is currently looking for a Kids Club Coordinator for one of our Kansas Region clubs! This engaging leadership opportunity is a full time position that may temporarily have part time hours due to Covid-19. Individuals who believe they fit the requirements below are encouraged to apply!
Title: Kids Club Coordinator
Reports to: Regional Youth Director/ Regional Kids Club Director, Club Manager
As a Kids Club Coordinator, the following is expected:
Purpose: Staff is Family and together, we help people take charge of their health!
Title: Kids Club Coordinator
Reports to: Regional Youth Director/ Regional Kids Club Director, Club Manager
As a Kids Club Coordinator, the following is expected:
Purpose: Staff is Family and together, we help people take charge of their health!
- The Kids Club Coordinator will operate 100% of the time with our Purpose serving as the foundation for the decisions and actions they choose.
- The Coordinator will provide the Kids Club Team with real-time verbal and written performance feedback.
- The Coordinator will coach using the tools and in support of Purpose and Values.
- The Coordinator is responsible for performing 6-month and 12-month Duo Reviews with each and every Team member for whom they are directly responsible.
- The Coordinator is responsible for facilitating a regular cadence of meeting with their team to support with ongoing training and team development.
- The Coordinator is responsible for completing and tracking weekly/monthly Operations Audits within the Kids Club.
- Is responsible for engaging with all children and Team Members in their designated area with a positive, proactive, and respectful attitude.
- Has an explicit understanding of all specific duties and responsibilities for the Kids Club Team and of all procedures within the department and coaches others in doing the same.
- Is a Team resource for fun, high energy, and age appropriate child activities.
- Is accountable for the overall member experience at their Kids Club location and supports the Team in handling member questions and concerns.
- Is competent in regards to all Youth Programing and seeks clarity when needed. When it serves, support families in finding the right programing fit.
- Is aware of the clubs hiring needs and supports with the hiring process; interviewing applicants and arranging a working interview, when appropriate. The Kids Club Coordinator is responsible for the onboarding of all new hires on their team.
- Provides training for all Kids Club staff with regard to daily operations, expectations, developmentally appropriate engagement with youth, and promotions of all youth happenings/ programs at the club.
- Responsible for executing and staffing each months Parent’s Night Out Event.
- Responsible for working mixed shifts weekly to include an opening, evening, and weekend shift to support the Team and operations within the department.
- Responsible for organizing the Team to ensure all areas are appropriately staffed and use Purpose, Values, and tools to contact and/or relieve Team members to maintain appropriate ratios.
- Responsible for running/reviewing the daily Kids Club reports to closely monitor and track child check-in numbers and visit sales/usage.
- Responsible for organizing child documents for my location and ensuring that parent and child information including photos are updated. When applicable, enter and flag allergy and/or medical condition information in the appropriate system.
- Establish and maintain desk and paperwork organization ensuring all supplies and forms are available for the location and replenish as needed.
- Responsible for ensuring all Kids Club team time clock entries are correct – update any needed corrections and follow up with Team members when necessary.
- Perform Zone Management functions and am accountable for ensuring the Kids Club zone is Brand and “FUN” multiple times throughout a shift. The Coordinator will hold the Kids Club Team accountable for following all zone procedures and completing checklists.
- Maintains proper uniform standards and coaches the Team in doing the same.
- Creates and manages the Kids Club attendant schedule for their location – directly supporting with shifts where needed.
- The Kids Club Coordinator is ultimately responsible for opening and closing the Kids Club when a Team member misses, is sick, or there is a lack of coverage.
- Performing a weekly supplies count and am responsible for making new purchases in line with the department budget.
- Has understanding of the clearly defined fiscal and numeric goals for the department and is aware of the fiscal impact to the company of each decision.
- Attends all mandatory meetings and Team Building Calls with their Regional Director and is responsible for disseminating appropriate learning and information to rest of the Kids Club team.
- Attends all weekly club specific tactical and department head meetings.
- Works in conjunction with Regional Youth Director to move the Kids Club Team A .
- Works to develop strong relationships with members and Team members, and is committed to creating an On-Brand, enjoyable and inviting atmosphere for children, members, and the Team.
- This position is compensated hourly, has a 30 hour/week minimum requirement, and is eligible for benefits.
- This position requires a person be physically fit and mentally alert. There may be a need for standing, walking, sitting, lifting, kneeling, reaching, handling, thinking, reasoning, and calculating - some of it constant.
- This position has an inherent amount of physical and mental stress. All candidates must be prepared for and capable of adapting to such conditions.
- The ability to efficiently run Excel, Word, Outlook, and other software packages used by the Company is a requirement for this position.
- A positive attitude and professional behavior are expected and displayed consistently in all dealings with members and/or fellow Team members. This person is expected to be a role model on a daily basis as a living example of the Purpose and Values of the Company.
- 18 years old with High School Diploma or equivalent.
- Maintained First Aid and CPR certifications to include infant, child, and adult.
- A strong understanding of child needs and development with a minimum of one year experience.
- Healthy and physically fit.
- Literate in English and basic math.
- Highly motivated and enthusiastic with excellent communication and interpersonal skills.
- A strong understanding of Customer Service.
- Leadership expertise appropriate to the position.
- Effective organizational skills.
- Available to work a flexible schedule as the position demands.
- Responsible for securing reliable transportation to and from work.