What are the responsibilities and job description for the Assistant General Manager position at Genesh, Inc. A Burger King Franchisee?
The Assistant General Manager plays a critical role in the hospitality sector, supporting the General Manager by overseeing daily operations and ensuring excellent customer service within a small team environment. This position focuses on operational decision-making, staff supervision, inventory management, and team development to maintain smooth and efficient business functions.
Responsibilities
- Manage daily operations to ensure service quality and efficiency
- Supervise and support a team of 1-10 employees
- Deliver exceptional customer service and resolve issues promptly
- Oversee inventory control and stock management
- Train and develop staff to enhance team performance
Preferred Qualifications
- 2 years of experience in general management
- Bachelor's degree in Business Administration or related field
- Strong leadership and communication skills
- Effective conflict resolution abilities
- Excellent customer service orientation
- Strong time management skills
Genesh, Inc. is a multi-unit franchise restaurant operator with locations across Kansas, Missouri, Illinois, Wisconsin, Michigan, and Indiana. We focus on operational excellence, strong compliance practices, and delivering a high-quality guest experience. Our leadership team values practical solutions, collaboration, and long-term business growth.
This role works directly with company leadership to help maintain strong employment practices, HR compliance, and proactive risk management across our multi-state operations.