What are the responsibilities and job description for the Senior Human Resources Manager position at General Linen Service?
Role Summary:
The Human Resource Manager is an in-person role that leads and directs human resources with a primary focus on recruiting top talent, managing the hiring process, ensuring smooth onboarding, and driving employee engagement and retention strategies. This role is critical in building a strong workforce and fostering a positive employee experience while maintaining compliance, leading safety initiatives, and supporting organizational goals.
Supervisory Responsibilities:
- Recruits, interviews, hires, and trains new staff in the department.
- Oversees the daily workflow of the department.
- Provides constructive and timely performance evaluations.
- Handles discipline and termination of employees in accordance with company policy.
- Leading company-wide safety and compliance initiatives.
Role Responsibilities:
Talent Acquisition & Recruitment
- Partner with the leadership team to understand and execute the organization’s talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
- Develop and implement innovative recruiting strategies to attract high-quality candidates.
- Manage the full-cycle recruitment process, including job postings, sourcing, interviewing, and selection in collaboration with department heads. Work closely with departmental managers to understand skills and competencies required for openings.
- Build and maintain a strong employer brand to position the organization as an employer of choice.
- Partner with department leaders to forecast staffing needs and create proactive hiring plans.
Hiring & Onboarding
- Oversee all aspects of the hiring process, ensuring timely and effective placement of candidates.
- Design and execute comprehensive onboarding programs that accelerate new hire integration and productivity.
- Ensure new employees have a positive experience from offer acceptance through their first 90 days.
- Create learning and development programs and initiatives that provide internal development opportunities for employees.
Employee Engagement & Retention
- Develop retention strategies, including career development programs, recognition initiatives, and employee feedback mechanisms.
- Monitor turnover trends and implement corrective actions to improve retention.
- Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
- Create a culture of continuous improvement and employee satisfaction through engagement surveys and action plans.
HR Leadership & Compliance
- Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
- Support managers with performance management, coaching, and succession planning.
- Maintain knowledge of industry trends, regulatory changes, and new technologies and leverage data to improve HR processes.
- Perform other duties as assigned.
- Lead company-wide safety initiatives and ensure regulatory compliance (lockout tagout procedures, PPE requirements, etc.)
- Oversee employee disciplinary meetings, terminations, and investigations.
Required Skills and Competencies:
- Proven ability to design and execute company-wide policies, procedures, and systems, including industry-standard recruiting and retention strategies.
- Ability to analyze workforce data and make strategic recommendations.
- Excellent verbal and written communication skills.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to act with integrity, professionalism, and confidentiality.
- Thorough knowledge of employment-related laws and regulations.
- Proficient with Microsoft Office Suite or related software.
- Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
Education and Experience:
- Bachelor’s degree in Human Resources, Business Administration, or related field required.
- A minimum of 8-10 years of human resource management experience.
- Demonstrated success in recruitment and retention for a minimum of 3-5 years.
- SHRM-CP or SHRM-SCP highly desired.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
- Must be able to access and navigate each department at the organization’s facilities.
Pay: $110,000.00 - $135,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
Application Question(s):
- Do you have over 10 years of experience in Human Resources?
Work Location: In person
Salary : $110,000 - $135,000