What are the responsibilities and job description for the Software Systems Administrator position at Generac?
The Software Systems Administrator oversees and manages software systems supporting scheduling, data collection, engineering, and production tools. This role ensures successful system migrations, upgrades, maintenance, and documentation, while delivering accurate metric reporting and dashboards. This role collaborates with key stakeholders to capture the Voice of the Customer (VOC), supports users through training and documentation, and identifies opportunities to enhance system performance and user experience by recommending solutions to leadership.
Education
Work Experience
Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend, or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision, and the ability to adjust focus. Occasional travel.
- This is an onsite role at our headquarters in Waukesha, Wisconsin
- Drives results that are specifically targeted to support engineering, manufacturing, and different business groups
- Effectively manages the processes and support documentation regarding the Software Systems
- Analyzes, develops, writes and maintains code for reporting performance metrics with input from engineering and business groups
- Works with leaders and stakeholders to understand areas of improvement regarding the software systems and supporting processes
- Develops and trains software users
- Engages in and supports the indirect business processes as they relate to user interaction with the software
- Fosters collaboration between engineering groups to identify and harvest new engineering concepts, technologies, techniques, standards and procedures
Education
- Bachelor’s degree in Computer Science, Information Systems, Any Engineering or equivalent experience
- 5 years of software administration experience
- Lead at least one Large Software system Upgrade / Migration of 100 end users
- Has been responsible for managing at least 5 software platforms
- Proficient in Visual Studio and at least two programming languages, Python, C#, C , Java, Go, Rust, etc.
- Ability to deliver results while working on multiple projects simultaneously, balancing resources, timing and quality of outcomes.
- Demonstrated strong collaboration skills
- Solid understanding of engineering technical issues/needs as related to development cycles and operation workflows.
Work Experience
- Experience with Engineering Software Systems, QA Trax, LabView, Nation Instruments, High Speed Data Collection Systems
- Worked with Large Data Collection Systems at Enterprise Level
- Managed SQL databases,
- Working with Git & GitHub, specifically in creating workflows
- Has built some software system from scratch or became SME in a custom software system
- Good communication skills & has supported engineers / technical groups from a software standpoint.
- Regularly uses AI to write and modify code, GitHub Co-Pilot or Claude Code
- Self-driven, highly motivated, flexible and high capacity to learn.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend, or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision, and the ability to adjust focus. Occasional travel.