What are the responsibilities and job description for the Director Quality position at Generac?
Overview
The Quality Director is accountable for leading and continuously improving business‑group‑wide quality assurance programmes for Large Megawatt (LMW) generator integration in a high‑mix manufacturing environment. This role drives excellence in quality, regulatory compliance and customer experience while reducing total cost of quality. The position partners closely with cross‑functional leaders across Operations, Engineering, Field Service, IT, HR and Sales/Marketing to ensure alignment with business and customer expectations.
Responsibilities
This role is critical to strengthening Generac’s LMW quality performance and customer experience. The Quality Director will shape how quality is embedded across product integration, manufacturing processes and customer touchpoints, directly influencing operational excellence, regulatory compliance, and cost efficiency. Through leadership, strategy, and cross‑functional partnership, this role will accelerate the organization's journey towards world‑class process excellence and sustainable quality outcomes.
The Quality Director is accountable for leading and continuously improving business‑group‑wide quality assurance programmes for Large Megawatt (LMW) generator integration in a high‑mix manufacturing environment. This role drives excellence in quality, regulatory compliance and customer experience while reducing total cost of quality. The position partners closely with cross‑functional leaders across Operations, Engineering, Field Service, IT, HR and Sales/Marketing to ensure alignment with business and customer expectations.
Responsibilities
- Lead enterprise‑wide quality strategy for LMW generator integration, ensuring regulatory compliance, alignment to customer requirements, and continuous improvement in a high‑mix manufacturing environment.
- Own and improve LMW customer experience and quality performance metrics, driving cross‑functional actions to enhance performance and reduce total cost of quality.
- Partner with C&I manufacturing sites to resolve systemic and day‑to‑day quality issues, influencing teams to deliver consistent, best‑in‑class results.
- Develop and execute a multi‑year quality transformation roadmap, progressing the organization from Quality Control to Quality Assurance and Process Excellence.
- Establish, deploy and continuously improve the Generac Quality Management System, including standard tools, methodologies, audits and best practices.
- Set product quality goals, metrics and test methods during product design and development; regularly present quality performance and insights to senior leadership and customers.
- Build, lead and develop a high‑performing quality organization through effective talent selection, coaching, performance management, and succession planning.
- Coach business leaders and teams to adopt a common vision for quality, continuous improvement and operational excellence across processes and technologies.
- Bachelor’s degree or equivalent professional experience.
- 10 years of quality leadership experience in a manufacturing environment.
- Proven leadership background in Quality, Lean, Process Excellence and/or Six Sigma environments.
- Advanced degree (MS and/or MBA).
- Experience operating within a multi‑site, matrixed global organization.
- Demonstrated track record of performance, career progression and results within quality or continuous improvement functions.
- Experience leading teams across both direct and indirect reporting structures.
- Certification as a Quality Engineer and demonstrated application of Six Sigma tools and Lean methodologies.
- Willingness and ability to travel regionally and internationally up to 50%.
This role is critical to strengthening Generac’s LMW quality performance and customer experience. The Quality Director will shape how quality is embedded across product integration, manufacturing processes and customer touchpoints, directly influencing operational excellence, regulatory compliance, and cost efficiency. Through leadership, strategy, and cross‑functional partnership, this role will accelerate the organization's journey towards world‑class process excellence and sustainable quality outcomes.