Digital Business Senior Program Manager

In the role of Senior Digital Business Program Manager working onsite in Waukesha, Wisconsin you will be part of the Digital Business Office team.

The Senior Program Manager manages medium-to-large-scale cross-functional technology programs enabling business transformation and value realization. This individual works with the business and technology leaders to develop outcomes based program roadmaps and manages the delivery of it.

Major Responsibilities

• Works with various project stakeholders to define program and project(s) scope, requirements and outcomes
• Partners with the business stakeholders as needed to shape business cases with clear value metrics
• Manages the relationship with project team and stakeholders
• Coordinates with cross functional teams – including software development teams, business owners, security experts, and external partners to deliver on program goals
• Assists or leads planning and execution of testing sessions as needed
• Ensures successful completion of assigned programs within the budgeted time and cost constraints
• Drives timely delivery by setting and communicating milestones, and by ensuring adequate resource availability and effective allocation throughout the project lifecycle
• Measures project performance using appropriate systems, tools and techniques
• Uses appropriate verification techniques to manage changes in project scope, schedule and costs
• Creates and maintains comprehensive project documentation
• Creates and maintains comprehensive plans, ensuring clear communication and regular status updates to stakeholders
• Contributes to the maturity of Program Management discipline
  
  

Minimum Job Requirements

Education

• Bachelor’s degree in information systems or related field, or equivalent work experience
  
  

Certification / License

• PMP
• AI certifications
  
  

Work Experience

• 8 years of large-scale project and program management and a background in implementing AI & Agentic AI based solutions
  
  

Knowledge / Skills / Abilities

• Owns multiple interconnected programs simultaneously, spanning org-wide AI strategies with higher ambiguity and broader business impact
• Proven track record of successful planning and leading large technology initiatives with ownership across Scope-Schedule-Budget & Quality of outcomes
• Experience with implementing multi-year, large and complex technology initiatives in manufacturing industry
• Working knowledge of IOT based data capture and leveraging data to drive insights, decisions and transformative customer experiences
• Experience and expertise with leveraging AI, Gen-AI and Agentic AI in delivering transformative end2end scalable experiences
• Demonstrated ability to deliver results while working on multiple projects simultaneously, balancing priorities, timing and quality of outcomes
• Demonstrated success in influencing people and teams who are not all direct reports
• Strong verbal/written communication skills
• Confident and self-motivated individual, with a dedicated approach
• Strong ability to prioritize focus on initiatives by negotiating priorities based on business value and deliver in a high-paced environment
• Ability to learn new technology applications and process techniques quickly
• Working Knowledge of Waterfall and Agile Life Cycles methodologies
• Experience leverage JIRA to plan and manage work
  
  

Preferred Job Requirements

Education

• Program Management & Change Management
  
  

Certification / License

• Agile Program Management certification preferred but not required
  
  

Work Experience

• Experience with managing large transformations with AI infused transformative customer journeys and solutions
• Experience in building and managing Roadmaps and Program Schedule in Jira or similar project management tools
• Experience with leading Customer Experience End to End Journey Mapping
• Experience with large Data and Integration Projects
  
  

Knowledge / Skills / Abilities

• Ability to read and provide insight to journey maps
  
  

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend, or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision, and the ability to adjust focus. Occasional travel.