What are the responsibilities and job description for the Social Media Manager position at Gen?
Gen Digital is seeking an experienced and performance-driven Paid Social Manager to own the execution, optimization, and creative innovation of paid social campaigns across our global brand portfolio — including Norton, LifeLock, and Avast.
This role is critical to driving customer acquisition and revenue growth by combining data-driven performance strategy with creative storytelling and experimentation. You’ll partner cross-functionally with brand, creative, analytics, and more — as well as external vendors — to execute best-in-class campaigns that scale efficiently and push the boundaries of what’s possible on social.
The ideal candidate is both analytical and creative — someone who thrives in fast-paced environments, brings ideas to life through collaboration, and is always looking for ways to test, learn, and improve.
Key Responsibilities:
We consider individuals with arrest and conviction records and do not discriminate against employees for discussing their own pay or that of other employees or applicants. Learn more about pay transparency.
To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
This role is critical to driving customer acquisition and revenue growth by combining data-driven performance strategy with creative storytelling and experimentation. You’ll partner cross-functionally with brand, creative, analytics, and more — as well as external vendors — to execute best-in-class campaigns that scale efficiently and push the boundaries of what’s possible on social.
The ideal candidate is both analytical and creative — someone who thrives in fast-paced environments, brings ideas to life through collaboration, and is always looking for ways to test, learn, and improve.
Key Responsibilities:
- Own full-funnel paid social execution — from creative strategy and campaign setup to optimization, measurement, and insights.
- Partner with internal and external creative teams to develop high-performing ad concepts that drive acquisition. Brief new concepts, launch, and provide insights to fuel growth.
- Implement AI-driven workflows to accelerate creative iteration, automate insights, and improve operational efficiency.
- Work closely with CRO and web teams to optimize the post-click experience — testing and improving landing pages, conversion flows, and on-site performance to lift CVR.
- Design and execute structured testing frameworks (creative, audience, bidding, attribution) to identify what drives growth and scale learnings across brands and markets.
- Monitor, analyze, and optimize campaigns across Meta, TikTok, Reddit, and emerging platforms — proactively identifying trends and actionable insights.
- Manage budget pacing, forecasting, and day-to-day spend allocation, ensuring efficiency and alignment with performance goals.
- Translate performance data into clear narratives and recommendations for stakeholders and leadership.
- Stay ahead of platform innovation by testing new features, formats, and AI tools to continuously enhance performance and workflow speed.
- 5–8 years of hands-on experience managing paid social campaigns focused on customer acquisition and revenue growth
- Deep knowledge of Meta Ads Manager, TikTok Ads Manager, and other major social platforms
- Experienced managing large budgets with strong skills in forecasting, pacing, and ROAS optimization
- Strategic thinker with an experimental mindset and strong understanding of platform algorithms, best practices, and performance marketing principles
- Highly analytical and detail-oriented, using data to identify insights and inform optimization strategies
- Strong communicator who collaborates effectively across creative, brand, analytics, and CRO teams
- Experience using attribution tools like MTA/MMM and incrementality tests to optimize campaigns
- Organized, proactive, and adaptable — able to balance multiple priorities in a fast-paced environment
- Self-starter with a collaborative, problem-solving mindset and passion for creative and performance excellence
- Motivated to stay ahead of digital marketing trends, AI-driven tools, and creative experimentation
We consider individuals with arrest and conviction records and do not discriminate against employees for discussing their own pay or that of other employees or applicants. Learn more about pay transparency.
To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
