What are the responsibilities and job description for the Warranty Manager position at Gemma Power Systems?
Warranty Manager
Location: Texas (exact location TBD based on project assignment)
Employment Type: Full-Time, In-person
Timing: Immediate
Position Overview
Gemma Power Systems is currently seeking a full-time Warranty Manager to join one of our project site teams in Texas. In this role, you will serve in an oversight role and as a point of contact for the management & resolution of warranty claims for the period immediately following turnover of equipment to the Owner. The Warranty Manager will be working primarily with their project’s Commissioning team and reporting to the Director of Commissioning.
We are looking for an individual with prior management experience working on simple-cycle, combined-cycle, or other large-scale thermal power projects. The ideal candidate will possess a strong commitment to ethics & integrity, excellent communication skills, the ability to work independently or in a group to meet deadlines, an unwavering commitment to quality & safety, and a rigorous work ethic.
Primary Roles & Responsibilities
- Will have oversight staff assigned to the warranty process.
- Develop the warranty claim procedure in accordance with the agreement and review with Owner.
- Upon acceptance of the facility by the Owner, implement the warranty claim process. Diligently manage the warranty claim process from receipt of claim to agreement of closure by the Owner.
- Hold regular meetings to ensure stakeholders are up to date and held accountable. This may include both meetings which are exclusive to Gemma staff as well as ones that may include the Owner, OEM, subcontractors, and suppliers.
- Maintain a strong understanding of EPC, OEM, and supplier agreements.
- Familiar with the engineered documents for the project including specifications, drawings, manuals, turnover documentation and as built drawings.
- Maintain records and track the resolution of all warranty work.
- Understand & enforce adherence to the Gemma safety policies as it pertains to the execution warranty activities.
- Able to understand and guide a multi-discipline troubleshooting process.
- Engage the Project Manager, Project Commissioning Manager, General Superintendent, Procurement Manager, and Engineering team as required to support the efficient & timely resolution to of warranty claims.
- Responsible for validating warranty costs and reports to the Director of Commissioning and the Project Managers.
- Act as primary point of contact with subcontractors, suppliers, and Owner for the submission, coordination, and resolution of all warranty claims.
- Provide guidance to operation and maintenance personnel during the warranty process.
- Produce schedules and outage plans for warranty item resolution and system/equipment outages.
- Ensure warranty-related work is executed safely, efficiently, and in accordance with contract requirements.
- Review punchlist prior to project turnover to Owner and assist in resolution & close as required.
- Communicate with the key members of the installation and commissioning teams to be aware of ongoing project issues and to keep them appraised of warranty claims, which may require their assistance.
The above job responsibilities are intended to describe the general nature and level of work performed by individuals assigned to this position. The above list is not intended to be an exhaustive list of responsibilities, duties and skills required.
Desired Experience & Qualifications
- 4-year Bachelor’s degree (or equivalent experience) in Engineering, Power Generation, or a similar field, or equivalent time spent as a manager for a role.
- Minimum 5-7 years of experience in commissioning and/or construction of simple-cycle, combined-cycle, or other large-scale thermal power projects.
- Strong knowledge of manufacturer procedures and manuals.
- Experience in leading teams of commissioning controls and instrumentation personnel.
- Has the ability to organize information and draft persuasive written arguments.
- Intermediate computer skills, particularly in Microsoft Excel, Word, and Outlook.
- Prior experience working with construction technology and/or within the EPC industry is a plus.
- Comfortable with reading & understanding contracts.
- Experience in worker protection practices (LOTO/lock out and tag out).
- Experience with client interface and dispute resolution.
- Relentless dedication to both quality & safety.
- Formidable problem-solving & analytical skills.
- Able to work productively both independently and when collaborating with others.
- Capable of multi-tasking and handling competing priorities when needed.
Physical Demands & Work Environment
- Extensive travel including time at project sites, manufacturer shops, and Gemma’s home office (Glastonbury, CT).
- Must be comfortable with frequently standing or moving around a heavy construction environment.
- Exposure to loud noise, rugged or uneven environments, and varying weather conditions, including extreme heat or cold.
- Ability to perform repetitive movements, including reaching, grasping, and working overhead.
- Ability to stand, walk, stoop, kneel, squat, crawl, and twist.
- Ability to sit, climb, and balance.
- Ability to move in & around confined and cluttered places and uneven areas.
- Ability to work at shifts including day, night or swing shifts.
- Ability to work up to 16 hours a day if required.
Gemma Benefits
- Advancement and Growth Opportunities
- Paid Time Off (PTO)
- Comprehensive Nationwide Health and Welfare Benefits
- Company-Sponsored Events
- Financial Planning and Savings Resources
- 401(k) Retirement Savings Plan
- Paid Holidays
- Work-Life Balance
About Gemma Power Systems:
Gemma Power Systems, a wholly owned subsidiary of Argan Inc. (NYSE: AGX), is a leading Engineering, Procurement and Construction (EPC) company providing innovative solutions for the power, renewable and industrial industry. Our wide-ranging and comprehensive experience comprises more than 15 GW installed capacity including state-of-the-art combined cycle and simple cycle gas turbine plants, biomass projects, solar facilities, wind farms, biofuel plants, industrial and environmental facilities spanning the continental United States.
Additional information about Gemma Power Systems can be found at www.gemmapower.com.
Gemma Power Systems is an equal opportunity employer. Employment and promotional opportunities are based upon individual capabilities and qualifications without regard to race, color, religion, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected classification as established under federal, state, or local law.