Warehouse Counter Associate

#GEM-15241

Tampa, Florida, USA

Full-Time/Part-Time

Full-Time

Job Description

Duties and Responsibilities:

• Interact with internal and outside sales people, vendors and contractors.
• Responsible for showroom merchandising and re-stocking product.
• Assist in resolving customer relations problems with both dealers and end users.
• Complete sales order process for customers with efforts to up-sell associated items.
• Daily loading and unloading of products.
• Receive, inspect and stock all merchandise.
• Verify all items received to items ordered for accuracy.
• Pick and verify orders for customers and prepare orders for shipment as needed.
• Assist with physical inventory and inventory control.
• Appropriate use and maintenance of OF device.
• Provide excellent customer service to external customers.
• Ensure grounds and warehouse are kept neat, orderly, and safe for employees and customer traffic.
• Adhere to all safety requirements relevant to one’s regular job duties.
• Wear appropriate PPE.
• Perform other duties as assigned
  
  

In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.

Required Qualifications

• Minimum 1 year experience in a Counter Sales role, preferably in the HVAC industry.
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills including sales, problem solving and customer service.
• Ability to work independently, but meet assigned goals and objectives in designated time frames.
• Ability to multitask and work in a fast paced environment.
• A willingness to learn and grow with our Company.
• Knowledge of Microsoft Office products.
• Proven commitment to customer service and a safe work environment
  
  

Preferred Qualifications

• Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level.
• Experience in a wholesale HVAC equipment supply house preferred.
• Bachelor’s or Associate’s Degree preferred.
• 6 months Warehouse experience including forklift operation.
• Bilingual (Spanish) preferred.
  
  

Work Schedule: Monday through Friday with an occasional Saturday. This position may require working extra hours on occasion.

Physical Demands:

Demand Frequency

Sedentary – Lifting 0-10 pounds Frequent

Light Lifting – 10-20 pounds Frequent

Moderate Lifting – 20 to 50 pounds Occasional

Heavy Lifting – 50 to 100 pounds Occasional

Pulling/Pushing, Carrying Occasional

Reaching or working above shoulder Frequent

Walking Frequent

Standing Occasional

Sitting Occasional

Stooping Occasional

Kneeling Occasional

Repeated Bending Occasional

Climbing Occasional

Desk Work/Computer use/Telephone use Frequent

Operating a motor vehicle Never

Operating a commercial vehicle Never

Operating warehouse equipment, forklift, baseloid lift etc Frequent

Other – Talk, Drive, visit customers etc. Occasional

Use of OF Device/Technology Frequent

EEO Statement:

Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of

age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace

where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of

Requirements

merit, qualifications and competence.

Business Title: Counter Sales Warehouse Associate

Objective

Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader

in HVAC equipment? The Counter Sales Warehouse Associate is responsible for our sales counter as

well as for the day-to-day warehouse upkeep, including picking and verifying orders, loading, and

unloading of products, and inventory control using warehouse equipment state of the art technology. The

ultimate goal of this role is to provide strong customer service and to procure, process, and dispatch

products to customers.