Dispatcher

DispatcherWe are seeking a dedicated and reliable Dispatcher to join our team. As a Dispatcher, you will be responsible for monitoring alarm systems, coordinating emergency responses, and communicating with both clients and personnel. The ideal candidate should possess excellent communication and problem-solving skills, along with the ability to handle multiple tasks simultaneously in a fast-paced environment. Duties and Responsibilities:Dispatching and scheduling for CIS Security.Data entry using proprietary software.Data entry for GEI companies as directed and approved by the General Manager.Provide service to all GEI customers and employees through phones, radios, and in-person interaction.Monitor all fire alarms, burglar alarms and video for Valley Security & Alarm.Responsible for strict confidentiality regarding customer, employee, and/or GEI issues.Knowledge, Skills, and Abilities: Must be available to work all scheduled hours including weekends, holidays, and mandatory overtime when necessary. Must be computer literate on Microsoft Office and Windows products. Consistent positive attitude and proven team player.Effective listener and ability to keep information confidential.Excellent written & verbal communication skills.Ability to multi-task effectively and work in high stressful situations.Ability to work alone in an enclosed environment. Must hold or be eligible to obtain an Alarm Card.Education and Experience: High school diploma or equivalent. Previous dispatching and/or related clerical experience strongly preferred.