Salesforce Admin-(REMOTE)

Job Description Summary

GEICO's CRM App Operation team is looking for a Salesforce Administrator to join the team to help manage and support Marketing, Sales and Financial Service Cloud applications in a fast paced and high energy environment. As a Salesforce administrator, you will work in a highly collaborative environment interfacing with many other teams such as Infrastructure, Architecture, Release Management, Application Security, and Business Product Owners to help develop and deliver critical Salesforce solutions for GEICO while transforming and reimagining legacy workflows and processes.

Required Qualifications:

• Provide support to Salesforce users in all groups to resolve issues with Salesforce and related applications.
• Creating documentation, maintaining standardization, and looking for ways to continuously improve processes & procedures.
• Ability to set up users with appropriate profiles, permissions, roles, security settings and sharing rules across Geico CRM User Base
• Maintaining & enhancing visual page layouts, custom fields, dashboards, reports etc. to enhance business processes and improve user experience.
• Data clean up, compliance monitoring, enabling and setup
• Remaining current on Salesforce.com best practices and technologies and advising on these practices for Salesforce based solutions.
• Working with Salesforce.com support to troubleshoot issues and maintain smooth operation and performance of the platform.

Preferred Experience:

• Basic understanding of Data Loader, Workbench and Bulk Uploading
• Solid background/expertise with Microsoft Office (Excel)
• Experience using web technologies such as HTML, CSS, JavaScript is preferred.
• Experience with databases such as MS SQL Server and Oracle.
• Experience with Tableau CRM is beneficial
• Experience with Salesforce preferred

Certifications:

• Salesforce Certified Administrator (required within 1 year)
• Admin Super Set (preferred)
• Business Administration Specialist (trailhead)
• Lightning Experience Reports & Dashboards Specialist (trailhead)
• Security Specialist Superbadge (trailhead)

Benefits:

At GEICO, we make sure you have the support and resources to leverage and develop your skills, secure your financial future, and take care of your health and well-being. GEICO continually seeks to provide a workplace where everyone can be their authentic self. To help achieve this goal, we support associate-led Employee Resource Groups that foster a true sense of community. Through GEICO’s competitive benefits offerings and various training and development opportunities, we have you covered with our Total Rewards Program* that includes:

• Premier Medical, Dental and Vision Insurance with no waiting period**
• Paid Vacation, Sick and Parental Leave
• 401(k) Plan
• Tuition Assistance including Direct Billing and Reimbursement payment plan options
• Paid Training, Licensures, and Certificates

*Benefits may be different by location.  Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

GEICO is proud to be an equal opportunity employer. We are committed to cultivating an environment where equal employment opportunities are available to all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO celebrates diversity and believes it is critical to our success. As such, we are committed to recruit, develop and retain the most talented individuals to join our team.

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