Bilingual Claims Service Specialist

Bilingual (English/Spanish) Claims Service Specialist –Lakeland, FL

Salary: $20.84-$26.05 per hour

10% additional differential for bilingual skillset

Many associates see a base salary increase of 10% within their first year as a Bilingual Claims Service Specialist. Top associates can see increases up to 15%!

Have an active Adjusters insurance license?

• You will be eligible for a $1,500 sign-on bonus! Ask your recruiter for more details!

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

Avanza profesionalmente con una compañía que valora la diversidad y la inclusión.

Esta oportunidad es ideal para estudiantes, futuros estudiantes y aspirantes que valoran el aprendizaje continuo, ya que nuestros Representantes de Reclamos tienen el desafío constante de aprender y expandir su conocimiento de la industria de seguros y nuestra compañía. Además, GEICO favorece la cultura de “ascensos dentro de la empresa”, así que abundan las oportunidades para que avances profesionalmente y seas recompensado por el trabajo duro y la perseverancia.

¡Prepara tu pasión para ayudar a los demás, y marcar la diferencia y comienza una trayectoria laboral gratificante con GEICO hoy!

Qualifications & Skills:

• Excellent verbal and written communication skills in English and Spanish
• Required experience: minimum 12 months of relevant customer service and/or insurance claims experience
• Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
• Solid computer multitasking skills
• Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities
• Ability to work comfortably and grow in a fast-paced, high-volume call center environment
• Minimum of high school diploma or equivalent, college degree or currently pursuing preferred
• Eagerness to explore new skills and openness to different career path

Education/Certifications:

• An associate’s degree or higher (preferred)
• Active Adjusters insurance license (preferred)

Hybrid role: Training 100% in-office (Richardson, Texas) (6-9 months); post training 4 days a week in office and work from home 1 day a week