Restaurant General Manager - Counter Service

Restaurant General Manager - Fast Casual

Location: Boston, MA

Restaurant Type: Fast Casual - Relaxed Atmosphere

Join our acclaimed fast-casual restaurant in Boston as general manager, where we prioritize people, community, and sustainability in everything we do. Our inclusive culture champions diversity and innovation while maintaining open communication across all levels. Ethics and sustainability guide our path to collective success.

Role Overview

As Restaurant General Manager, you'll deliver exceptional guest experiences while leading a diverse culinary team. Your responsibilities include front-line guest engagement, sales analysis for maximum profitability, and maintaining rigorous standards for safety, cleanliness, and organization.

Key Responsibilities

We serve delicious, high-quality food that keeps guests coming back. To achieve this, you'll:

• Build, lead, and develop a dynamic, diverse team
• Engage directly with guests to create memorable experiences
• Work hands-on with your team on the service line
• Analyze sales data and control expenses, payroll, and inventory
• Apply exceptional attention to detail in safety, cleanliness, and organization

Benefits Package

• Work-life balance: No late nights - we close at 7 PM
• Comprehensive health insurance: Medical, dental, and vision coverage
• Financial security: Company-matched 401k program
• Commuter support: Pre-tax commuter benefits (location-based)
• Employee perks: Restaurant discounts and casual dress code
• Technology provided: Company-issued phone and laptop
• Wellness support: Access to mental health resources and licensed counselors
• Time off: 12 PTO days and 5 sick days annually
• Career advancement: Growth opportunities within our expanding organization

Required Qualifications

• Minimum two years of restaurant management experience
• Proficiency in financial management, including P&Ls and cost of goods sold
• Valid food handler certification
• Ability to handle shellfish and tolerate shellfish allergen exposure
• Flexible scheduling availability

Ready to lead our Boston team? Apply today.

Gecko Hospitality, named to Forbes 2018, 2019 2021, 2022, 2023, 2024, 2025 and 2026 list of America’s Best Recruiting Firms, offers the largest selection of restaurant, catering, grocery store, corporate dining, senior living, healthcare food service, K-12 food service and higher education food service positions. Our hospitality-exclusive team covers all 50 states and Canada and offers professional placement services with over 120 dedicated hospitality experts.