Digital Services Technical Lead

Role Summary

The Digital Services Technical Lead is a senior-level, hands-on role responsible for driving innovation, technical design, and strategic technology initiatives within digital transformation projects. This position requires extensive technical expertise in cloud infrastructure, application development, security, and automation, with a focus on fostering collaboration across diverse engineering teams. The role involves providing technical leadership to enhance software maturity, implement emerging technologies, and support enterprise-wide digital adoption.

Responsibilities

• Lead the technical design, development, and implementation of new technology solutions aligned with strategic goals
• Oversee and mature application development processes and continuous delivery pipelines, including CI/CD practices
• Provide expert guidance on cloud infrastructure, particularly in AWS environments, including tools such as CloudWatch and OpenSearch
• Manage and troubleshoot enterprise and cloud platform issues using observability, monitoring, and diagnostics tools such as Datadog
• Lead incident response efforts, ensuring effective communication, root cause analysis, and resolution during high-impact events
• Draft and respond to RFIs, creating technical approaches that support the organization's strategic roadmap
• Establish and enforce standards within engineering teams to improve process efficiency and incident management
• Develop and review documentation related to incident management, technical procedures, and design specifications
• Facilitate Agile sprint processes to drive continuous improvement of business processes and technology solutions
• Define integration strategies connecting data, systems, and emerging technologies like AI and digital dashboards

Qualifications

• 12 years of experience in cloud infrastructure, network management, IT security, and application development
• Proven hands-on expertise with AWS services, Kubernetes (AWS EKS), Terraform, and security tools such as Aqua and DLP
• Experience with CI/CD tools, including GitLab, feature flags, and DORA metrics
• Coding proficiency in at least one programming language, such as Python, Java, C , or Ruby
• Strong knowledge of identity and access management, network administration, and security principles
• Familiarity with remote access protocols and tools like SFTP, RDP, Citrix, AWS Session Manager
• AWS Solutions Architect Professional and AWS Certified Security - Specialty certifications preferred
• Demonstrated ability to lead cross-functional teams, handle critical incident management, and communicate complex technical issues clearly
• Self-starter with strong analytical skills, attention to detail, and strategic thinking capabilities
• Excellent written and verbal communication skills to engage effectively with stakeholders at all levels
• Ability to work independently, manage multiple priorities, and execute tactical and strategic initiatives.
• This position requires eligibility for a U.S. Government security clearance. In accordance with federal law, U.S. citizenship is required.

Publishing Pay Range: $80.00 - $85.00 hourly

This position is based in office and requires employee to work on-site.

About GDH:
At GDH, we believe in the power of people and the importance of caring. Our culture statement, "We care about people," isn't just a tagline - it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more! For more detailed information on benefits, please go to GDH's website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.