Digital Services Technical Lead

Role Summary
The Digital Services Technical Lead is a senior, hands-on role responsible for driving technological innovation and process improvements within a cloud-based environment. This position involves leading initiatives utilizing DevSecOps methodologies and modern software practices to enhance system performance, security, and reliability. The individual will collaborate with cross-functional teams, including software developers, cloud engineers, and security experts, to support enterprise-wide digital transformation projects.

Responsibilities

• Lead technical design, development, and implementation of new technology solutions aligned with organizational goals.
• Drive maturity and continuous delivery of high-visibility applications by providing technical leadership and guidance.
• Oversee and support technology transformation initiatives, emphasizing artificial intelligence, analytics, and emerging digital solutions.
• Assess technical and business impacts of new initiatives, providing clear communication to executive stakeholders.
• Respond to RFIs and prepare technical proposals that support strategic roadmaps.
• Utilize observability and monitoring tools to identify, troubleshoot, and resolve enterprise and cloud platform issues.
• Manage incident response, monitoring communications during high-impact events, and coordinating resolutions.
• Establish standardization practices to improve incident management efficiency and reduce recurring issues.
• Develop documentation for incident reports, root cause analyses, and standard operating procedures.
• Participate in Agile development cycles, contributing to continuous process and technology improvements.

Qualifications

• 12 years of experience in cloud architecture, AWS, networking, security tools, and database management.
• Extensive hands-on expertise in DevSecOps, automation, application development, and release management.
• Proven experience with Terraform for infrastructure as code, Kubernetes (AWS EKS), and containerized applications.
• Strong knowledge of identity and access management roles, permissions, and security protocols.
• Experience with monitoring and observability tools such as CloudWatch, OpenSearch, Datadog, and real-time alerting systems.
• Proficiency in at least one programming language including Python, Java, C , or Ruby.
• AWS Solutions Architect Professional and AWS Certified Security - Specialty certifications preferred.
• Bachelor's degree in computer science, software engineering, or related field.
• 8-10 years of professional experience in cloud and software engineering roles.
• Ability to operate independently, managing tactical and strategic tasks with attention to detail.
• Strong communication skills, capable of articulating complex technical concepts clearly and effectively.
• Demonstrated leadership in managing critical incidents and facilitating root cause analysis sessions.
• Familiarity with PaaS environments, network management principles, and remote access protocols.
• This position requires eligibility for a U.S. Government security clearance. In accordance with federal law, U.S. citizenship is required.

Publishing Pay Range: $85.00 - $90.00 hourly

About GDH:
At GDH, we believe in the power of people and the importance of caring. Our culture statement, "We care about people," isn't just a tagline - it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more! For more detailed information on benefits, please go to GDH's website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.