What are the responsibilities and job description for the Dental Front Office Receptionist position at Gateway Dental Care?
Location: 25660 Pontiac Trail, South Lyon, MI 48178
We are seeking a personable and organized Dental Receptionist to join our team and be the welcoming face of our dental practice. In this vital role, you’ll ensure appointments are smoothly scheduled, patient records are up-to-date, and the front desk runs efficiently.
Key Responsibilities:
- Greet and welcome patients warmly as they arrive
- Schedule, reschedule, or cancel appointments as needed
- Assist patients in completing required forms
- Prepare and update daily schedules for the dental team
- Maintain and update patient records, including recent treatments and procedures
- Schedule follow-up appointments and make reminder calls
- Communicate with insurance providers regarding coverage and co-payments
- Verify and process payments
- Handle general office duties: phone calls, filing, scanning, faxing, etc.
- Keep the reception and waiting area clean and organized
What We’re Looking For:
- Previous experience in a dental or medical office (preferred)
- Strong communication and interpersonal skills
- Proficiency with dental/medical scheduling software (a plus)
- Detail-oriented, dependable, and able to multitask in a fast-paced environment
- Friendly, professional demeanor and a patient-first mindset
Schedule:
- Mon/Wed : 8:00 AM – 5:00 PM
- Tues: 8:00 AM – 2:00 PM
Ready to Apply?
Submit your resume for immediate consideration. We’re excited to meet someone who will help us deliver excellent care and a great first impression every time.
Job Types: Full-time, Part-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
Education:
- High school or equivalent (Preferred)
Experience:
- Dental receptionist: 1 year (Preferred)
- Practiceworks: 1 year (Preferred)
Work Location: In person
Salary : $20 - $25