What are the responsibilities and job description for the Front Desk Receptionist position at Gateway Academy?
Job Summary
We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your positive attitude and organizational skills will help create a professional and friendly environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a dynamic team.
Responsibilities
- Assist with daily student drop-off and dismissal procedures
- Greet students, parents, and visitors in a welcoming and professional manner
- Maintain a running log of student doctor/sick notes
- Manage student tardies and absences, ensuring accurate attendance records
- Maintain accurate and up-to-date records of required school safety drills
- Communicate with parents regarding student-related matters as needed
- Sign in and assist volunteers & visitors, in accordance with school procedures
- Answer and direct incoming phone calls, take messages, and provide assistance to callers in a courteous and professional manner
- Maintain familiarity with class schedules to support campus safety and efficient check-out processes
Requirements
- Proven office experience with strong organizational skills and attention to detail.
- Excellent computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and familiarity with productivity software.
- Experience with data entry, filing systems, and clerical tasks in a fast-paced environment.
- Strong customer service skills with excellent phone etiquette and professionalism when interacting with visitors or clients.
- Ability to operate multi-line phone systems efficiently while managing multiple tasks simultaneously.
- Previous experience as a dental or medical receptionist or in office management roles is highly desirable.
- Demonstrated time management skills with the ability to prioritize tasks effectively in a busy setting.
This role is perfect for motivated individuals eager to develop their administrative expertise while making a meaningful impact on our school culture. We value energetic team players who thrive on organization, communication, and providing outstanding support to our students and families.
Pay: From $22,000.00 per year
Work Location: In person
Salary : $22,000