Patient Care Coordinator

Company Description

GastroMed, LLC specializes in diagnosing and treating gastrointestinal and digestive system conditions. The practice consists of board-certified physicians dedicated to providing patient-centered care tailored to individual needs. GastroMed is committed to delivering comprehensive services, including screenings for colon cancer and other gastrointestinal conditions, as well as preventive care to promote long-term health and wellness. The team's expertise ensures an in-depth evaluation and personalized approach to enhance patient outcomes.

Role Description

This is a full-time, on-site position located in Miami Gardens, FL. The Patient Care Coordinator will be responsible for facilitating seamless communication between patients, medical staff, and external providers to ensure high-quality care. Key responsibilities include scheduling appointments, managing patient records, coordinating care, explaining medical processes, and delivering excellent customer service to patients and their families to provide a positive healthcare experience.

Qualifications

• Experience with Appointment Scheduling and proficiency in Phone Etiquette to provide excellent customer service and manage patient inquiries effectively.
• Strong background in Care Coordination and Patient Care with a focus on ensuring patient needs are managed efficiently and compassionately.
• Knowledge of Medical Terminology to facilitate accurate communication and understanding of clinical and administrative processes.
• Exceptional organizational and time management skills to handle multiple tasks with attention to detail in a fast-paced environment.
• Proficiency in using electronic health records (EHR) systems is preferred.
• High school diploma or equivalent; additional education or certifications in healthcare administration or a related field is a plus.