Onsite Condominium Manager at HOA in St. Anthony

• The onsite community manager, under the direction of the Director of Association Management, is responsible for the day-to-day operations of the building. This role is the professional face of the association and the management company. The role includes managing the onsite staff, creating a sense of community in the association, professional communications with easement partners and residents, working with vendors, following the governing documents, and partnering with the board of directors. 

Role and Responsibilities:

On Site Staff:

• Ensure the onsite staff are following Gassen and Association policies and procedures.
• Keep Gassen Director informed regarding employee performance.
• Conduct monthly 1-1s, quarterly conversations annual reviews with onsite staff following the HR process. 
• Interview, hire and terminate onsite staff following the HR process.
• Hold team to a high level of performance and accountability. 

 Building Maintenance: 

• Work closely with the Maintenance Manager and set daily work and monthly calendars to ensure the building is proactively maintained. 
• Obtain bids for projects at the request of the board. 
• Conduct daily property walks and address issues with appropriate staff or vendors. 
• Maintain association annual calendar and vendor list.
• Maintain association security entry system and cameras.

Financial responsibilities:

• Review and understand monthly financial reports and reserve study.
• Approve association invoices.
• Work with Gassen Director to create draft annual budget for board.

Communication: 

• Create quality communications to the residents by using tools available.
• Develop community building activities for the association.
• Share regular communications with the Board regarding building happenings.
• Set clear expectations of staff. 

Qualifications/skills

• Strong verbal and written communication skills and the ability to work effectively with a wide range of people in a diverse community. 
• Analyze the performance of team members and hold team members accountable.
• Ability to analyze and interpret the needs of others and offer appropriate solutions. 
• Knowledge of property management principles, procedures, and standards, as applied to residential facilities and knowledge of community association law.
• Project planning skills and knowledge of the contracting process.
• Skilled in organizing resources and establishing priorities. 
• Ability to develop and maintain personal recordkeeping systems and procedures. 

Educational Requirements

• A college degree is preferred, but not required.
• The position requires the ability to read and write English fluently, and the ability to accurately perform intermediate mathematical functions
• Ability to utilize Microsoft Office software functions and property management software.

Preferred Skills

Additional Notes

• More than 40 hours per week may be required, with attendance at monthly evening board meetings.
• This role does require standing, sitting, and walking the property.