What are the responsibilities and job description for the Front Desk Associate position at Garden State Orthopaedic Associates?
Company Description
Garden State Orthopaedic Associates is a leading orthopedic practice with 5 state-of-the-art offices located across New Jersey. Our team of board-certified orthopedists and physician assistants is dedicated to diagnosing and treating a wide range of orthopedic conditions. We prioritize patient care, using advanced techniques and technologies to provide personalized treatment plans. Our mission is to help patients regain mobility and improve their quality of life.
Role Description
This is a full-time on-site role for a Front Desk Associate located in Fair Lawn, NJ. The Front Desk Associate will perform receptionist duties, including managing phone calls, greeting patients, scheduling appointments, maintaining records, and ensuring a smooth front-office experience. Additionally, the associate will provide excellent customer service, communicate effectively with patients and staff, and perform computer-based administrative tasks to support daily office operations.
Qualifications
- Strong skills in phone etiquette and receptionist duties
- Proficiency in computer literacy and familiarity with office software
- Excellent customer service and communication abilities
- Organizational skills and attention to detail
- 2 years of front desk or administrative experience in a medical office
- Ability to work collaboratively in a fast-paced, team-oriented environment
- High school diploma or equivalent required