What are the responsibilities and job description for the Project Manager, Operations position at Garden City Group?
Company Description
For three decades, GCG, has been the recognized leader in providing legal administrative services for class action, mass tort and bankruptcy cases. In fact, we are the first claims administrator to have earned SOC 2, Type 1 certification.
The breadth and depth of our experience, responsiveness, global resources and state-of-the-art technology have made us the recognized leader in our field and the partner of choice for leading law firms, corporate legal departments, government agencies, and other legal professionals requiring our unique administrative support.
With more attorneys than any other firm in our business, and a staff of more than 1,000 that includes a team of software engineers, call center professionals, in-house legal advertising specialists and graphic artists with extensive website design experience, resources are unparalleled in the industry. We have offices coast-to-coast and are ready at a moment's notice to provide cost-effective administration services tailored to the needs of each case, regardless of its size or complexity.
Job Description
SUMMARY
Responsible for execution of various components of an extensive Asbestos Claims Trust and the management and timely completion of assigned case administration tasks.
RESPONSIBILITIES
- Assist Senior Project Manager(s) in creating various aspects of project implementation schedule based on trust requirements and business documents and track project deliverables; keeping management apprised of successful completion;
- Review asbestos claims in various stages of review in conformance with established medical and exposure review processing protocols and payment processing and distribution protocols;
- Respond to calls, mail and e-mail received from claimants on a variety of issues as defined by the project;
- Organize and track documentation, and produce reporting;
- Act as liaison between other departments to execute assigned tasks.
Qualifications
Bachelor of Arts degree and a minimum of three to five (3-5) years related Asbestos review and processing experience or equivalent combination of education and experience required.
ABILITIES/KEY COMPETENCIES/SKILLS
- Manage assigned projects and work as part of a team to achieve trust goals and objectives.
- Ability to write reports, correspondence, and procedures for case management.
- Ability to communicate effectively, both orally and in writing and with responsiveness to other managers and team members.
- Computer skills with proficiency in Microsoft Office and Excel. Knowledge of SQL database preferred.
- Ability to read and interpret medical and legal documentation and apply established guidelines and procedures in determining sufficient supporting documentation.
- Multi-tasking necessary to ensure all aspects of caseload are proactively completed.
- Detail oriented, with excellent organization and prioritization skills needed to effectively collaborate with team members and supervisors.
- Strong communication skills to effectively handle claimant and claimant representative inquiries.
Additional Information
Reports to the Director, Operations – Asbestos Claims Trust.
All your information will be kept confidential according to EEO guidelines.