What are the responsibilities and job description for the Travel & Operations Coordinator position at Gap International?
ABOUT THE ROLEGap International is seeking a Travel & Operations Coordinator to ensure our consultants, clients, and internal teams are seamlessly supported through precise planning, proactive coordination, and operational excellence. This role is ideal for someone who thrives on complexity, anticipates needs, and brings calm and rigor to fast-moving environments. You'll manage high-visibility travel logistics, operational coordination, and cross-functional problem-solving that directly impacts client delivery and firm performance.ABOUT GAP INTERNATIONALGap International is a global performance consulting company that works with executives and their organizations to produce extraordinary business results in the ever-changing marketplace. For nearly 50 years, Gap International has worked with over 50,000 executives in 1,500 organizations across 65 countries—from CEOs and executives of Fortune 1000 companies to entrepreneurs. Headquartered in Philadelphia metropolitan area, Gap International has experience in every major industry sector, including manufacturing, retail, energy, FMCG, pharmaceuticals, healthcare, technology, telecommunications, and financial services.RESPONSIBILITIESTravel & LogisticsManage end-to-end domestic and international travel for consultants and client-facing teamsCoordinate complex itineraries, last-minute changes, and time-sensitive needsServe as primary contact for travel disruptions and resolve issues in real timeMaintain vendor relationships and ensure compliance with policies and budgetsTrack costs, reconcile expenses, and identify efficiency opportunitiesOperations & CoordinationSupport planning for client engagements, internal programs, and off-site meetingsCoordinate calendars and logistics across multiple stakeholders and time zonesPartner with consulting, finance, and administrative teams for seamless executionMaintain accurate records and continuously improve processes and toolsCommunication & Stakeholder SupportAct as a trusted operational partner to senior leaders and consultantsCommunicate clearly and professionally with internal teams and external partnersHandle confidential information with discretionREQUIREMENTSBachelor's Degree Preferred5–10 years in travel coordination, operations, or logistics-heavy rolesProven success managing complex, high-volume travel for senior professionalsExperience in fast-paced, professional services or consulting environmentsSkilled in domestic and international travel planningStrong proficiency with travel platforms, expense systems, and calendar managementHighly organized, detail-oriented, and calm under pressureExcellent communication skills and ability to work with senior executivesService-oriented mindset with sound judgment and discretionGAP INTERNATIONAL ASSOCIATESPurposeful people at work impacting companies around the worldPeople who thrive in a learning environment and enjoy learning, growing, and performing at their best; energized to continually push beyond their comfort zoneComfortable with ambiguity; eager to take on things they don't know how to doCurious and flexible when it comes to their own growth and development, as well as receptive to coaching and feedback to maximize their potentialWilling to communicate and contribute thoughts, insights and new ideas to senior leaders both internally and externallyWHAT WE OFFERPurpose-driven workAn unmatched culture and commitment to ongoing growth and developmentHighly competitive health benefitsGenerous 401kBonus based on company and individual performanceTuition reimbursementInternational travel opportunitiesGap International associates are based out of our corporate office in the Philadelphia metropolitan area. In order to be considered for this role, applicants should be legally authorized to work in the US.Gap International is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need, and all qualified candidates will receive consideration.