What are the responsibilities and job description for the Resident Director and Fraternity and Sorority Life Coordinator position at Gannon University?
Position Details
Posting Summary
Position Title Resident Director and Fraternity and Sorority Life Coordinator
Posting Number AS1132P
Subdivision Residence Life
Division Student Development & Engagemt
Department Residence Life
Location Erie, Pa
Position Summary
Supervision and Development of Student Staff
Education: Bachelor’s degree is required.
Licenses and Certifications: A current valid driver’s license is required.
University Mission: Must be able to support and promote the University’s Mission.
Preferred Qualifications
Education: Master’s degree in student personnel, higher education, counseling or a related area.
Also desirable: Experience in staff supervision, administration of residence hall operations, and facilitating student development programming activities.
Previous experience with living and learning communities, first-year experience programs, international and diverse populations is preferred.
Occasional evening and weekend hours are to be expected as a part of the on-call rotation. Must have excellent administrative, oral and written communication skills; human relation, mediation, and training skills; and the ability to handle confrontational individuals or environments.
Technology: Maxient, Microsoft Office, StarRez, Colleague, and Engage.
Physical Demands
Physical Requirements
Must be able to meet the physical demands associated with a University housing environment which may include extended periods of walking, office work, lifting up to 25 pounds, and extended work days.
Working Conditions
Work is performed in a busy office and University housing environment. Work involves a rotating 24/7 on-call duty schedule with occasional late night/early morning and weekend responsibilities. Resident Director’s mainly work from their assigned residence hall office but are required to provide a minimum of two days of coverage in the main office each week.
Exempt Status Exempt
Position Classification Professional
Position Type Staff
Employment Status Full-Time
Position Length 12M
Hours per Week 37.5
Work Schedule Mon-Fri 8am-4:30pm, some evenings and weekends
Shift 1st
Posting Summary
Position Title Resident Director and Fraternity and Sorority Life Coordinator
Posting Number AS1132P
Subdivision Residence Life
Division Student Development & Engagemt
Department Residence Life
Location Erie, Pa
Position Summary
Supervision and Development of Student Staff
- Recruit, select, train, supervise, and evaluate Resident Assistants, and Head Resident Assistants.
- Establish clear expectations and provide ongoing coaching related to community development, programming, on-call responsibilities, policy enforcement, performance management, professionalism, and confidentiality.
- Conduct regular individual and team meetings to support staff development and alignment with departmental and University priorities.
- Foster a student staff culture that promotes leadership, student engagement, personal growth, and community responsibility.
- Assist with the development and implementation of departmental policies, procedures, and operational practices.
- Create and maintain an accessible, welcoming, and inclusive residential community that supports student well-being, belonging, and success.
- Build meaningful relationships with residents through intentional interactions, visibility, and engagement within the residential community.
- Connect students to campus resources and support services while serving as a mentor, advocate, and advisor.
- Maintain a consistent presence within the assigned residential area and support in the Office of Residence Life each week.
- Utilize campus dining opportunities and other informal engagement methods to foster relationships with students and staff.
- Participate in a year-round professional Residence Life on-call rotation, including evenings, weekends, holidays, and University break periods.
- Uphold and enforce University policies and community standards through education, documentation, accountability meetings, sanctioning, and follow-up.
- Respond appropriately to student concerns, emergencies, and crises, including mental health incidents, facilities emergencies, student welfare concerns, lockouts, and after-hours arrivals.
- Collaborate with Campus Police and Safety, Counseling Services, Physical Plant, and other campus partners to support students and address community concerns.
- Communicate professionally with parents and family members while adhering to FERPA and University policies.
- Advise and support student staff in the planning, implementation, and assessment of educational, social, and community-building programs.
- Develop and facilitate initiatives that promote student engagement, leadership development, academic success, well-being, and community connection.
- Manage and steward programming budgets in a fiscally responsible manner.
- Conduct ongoing assessments of residence hall facilities, including resident rooms, common spaces, and surrounding grounds.
- Coordinate and oversee room condition reporting, health and safety inspections, fire drills, move-in, move-out, damage billing, and damage appeal processes.
- Identify facility concerns and collaborate with appropriate departments to address maintenance needs and improvement projects.
- Ensure a safe, clean, and functional living environment for residents.
- Serve as the primary staff advisor and liaison for the Fraternity and Sorority Life community.
- Advise chapter leaders and governing councils on leadership development, organizational management, recruitment, risk management, and member accountability.
- Coordinate educational initiatives related to leadership, academic achievement, community engagement, wellness, and responsible decision-making.
- Support chapter recruitment, intake, new member education, and recognition activities in accordance with University policies and inter/national organization standards.
- Monitor chapter performance and assist with assessment, reporting, and strategic planning efforts.
- Collaborate with alumni advisors, national organization representatives, and campus partners to support chapter success and address concerns.
- Facilitate community-wide initiatives that promote fraternity and sorority values, positive campus engagement, and student leadership development.
Education: Bachelor’s degree is required.
Licenses and Certifications: A current valid driver’s license is required.
University Mission: Must be able to support and promote the University’s Mission.
Preferred Qualifications
Education: Master’s degree in student personnel, higher education, counseling or a related area.
Also desirable: Experience in staff supervision, administration of residence hall operations, and facilitating student development programming activities.
Previous experience with living and learning communities, first-year experience programs, international and diverse populations is preferred.
Occasional evening and weekend hours are to be expected as a part of the on-call rotation. Must have excellent administrative, oral and written communication skills; human relation, mediation, and training skills; and the ability to handle confrontational individuals or environments.
Technology: Maxient, Microsoft Office, StarRez, Colleague, and Engage.
Physical Demands
Physical Requirements
Must be able to meet the physical demands associated with a University housing environment which may include extended periods of walking, office work, lifting up to 25 pounds, and extended work days.
Working Conditions
Work is performed in a busy office and University housing environment. Work involves a rotating 24/7 on-call duty schedule with occasional late night/early morning and weekend responsibilities. Resident Director’s mainly work from their assigned residence hall office but are required to provide a minimum of two days of coverage in the main office each week.
Exempt Status Exempt
Position Classification Professional
Position Type Staff
Employment Status Full-Time
Position Length 12M
Hours per Week 37.5
Work Schedule Mon-Fri 8am-4:30pm, some evenings and weekends
Shift 1st