Sales Supervisor - RUSH ST

WE ARE LOOKING FOR AN EXPERIENCED SALES SUPERVISOR TO HELP LEAD OUR STORE ON RUSH STREET, CHICAGO

YOUR MISSION & RESPONSIBILITIES AHEAD OF YOU

You will be an ambassador for GANNI. You will work within our beautifully curated stores. The GANNI culture is based on a learning and results- driven mentality, where everyone is united by a common purpose.

At GANNI we are passionate and optimistic people who live and breathe for everything we stand for.

You have a responsible, environmentally friendly approach to our business. You keep an open mind, you are authentic in everything you do.

You will lead and support your team to always deliver service that is seamless, efficient and dedicated to the client’s needs. You will support the store management to run an omnichannel business where missing a sale is not an option.

You have a result-oriented mindset and you will drive footfall through a clientelling mindset as an integral part of daily business.

Through appointments and in-store events, you and your team will continue to build and foster the GANNI community.

KEY RESPONSIBILITIES

STORE

• Ensure exceptional client experience and establish loyalty.
• Share responsibility for the shopfloor day-to-day operations.
• Strong clienteling mindset to foster returning clients
• Motivate and support the sales advisors to reach store KPI store and individual targets and maintain a KPI-driven environment.
• Drive and support the manager with in-store events 
• Take part in analysing store performance, and support your Store Manager in defining actions required in order to achıeve busıness objectıves.
• Act on opportunities with your team and strive to secure all sales
• Support the VM team in executing VM guidelines and preparing the store visual before every collection launch
• Stock management in all aspects, being a fast learner of the operating system and with attention to details.
• Support administrative duties such as trade reporting and communicating with the store team and other GANNI stakeholders.

TEAM MANAGEMENT

• Support your Store Manager in leading and planning daily work and operations in the store
• Support and drive your team to achieve a healthy client loyalty base with in-store activities to foster client relationships.
• Motivate and coach your team to ensure they all deliver world-class customer service consistently.
• Support facilitating as well as participating in workshops/daily briefs
• People skills are key to this role, as you will need to confidently guide a diverse team of sales staff.
• Support in facilitating monthly performance review meetings.

COMMUNICATION

• Keep yourself and team members up to date with all relevant information and business trends.
• Support the development of clear, consistent and organized lines of communication
• Drive your own development and strive to enhance your leadership skills.

PROFESSIONAL QUALIFICATIONS

• Solid and proven management background with at least 1 year of store management
• People management: lead, motivate and coach a team of sales advisors
• Clientelling mindset
• Experience working with operating systems and an excellent understanding of KPIs
• Excellent communication skills
• Ability to work in both a fast-paced environment, also able to adapt and motivate the team during slower trade hours.
• Fluent in English

PERSONAL QUALIFICATIONS

• Target/goal-oriented mindset
• Natural flair for interacting and communicating with people
• Highly organized, structured and service-minded
• Team player yet work well independently
• Loyal and engaged in your workplace
• Passionate about the GANNI brand
• A consistently positive and open-minded attitude towards life and the people in it. 

THE GANNI WAY

We are looking for a true GANNI ambassador - someone who shares our values of Openness (ready to evolve, honest not perfect), Optimism (you never stand still, just dance!), Authenticity (you march at your own beat!), Accountability (no excuses, you make an impact) & Responsibility (make small changes, see big differences).

The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose of (hack)the fashion system! 

GANNI is a state of mind - more than a way of dressing and we love to change the usual practice in everything we do. We are confident and capable of anything! So prepare yourself to be comfortable with the uncomfortable and hacking the system together with our amazing Retail team!

BE BOLD AND JOIN OUR GANNI COMMUNITY!

We hope you got all your questions answered and feel motivated to join our team and become a part of the GANNI community.

We will be interviewing candidates continuously and kindly ask you to send your application and CV as soon as possible.

GANNI is committed to creating a more diverse, equal and inclusive workforce, building teams that represent a variety of backgrounds, perspectives and experiences. It is a fundamental policy at GANNI not to discriminate on any basis or characteristics and celebrate diversity. Everyone is welcome and encouraged to apply.

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ABOUT GANNI

Based in Copenhagen and owned and run by husband-and-wife team Creative Director Ditte Reffstrup and Founder Nicolaj Reffstrup, GANNI has developed exponentially over recent years with its Scandi 2.0 sense of style full of personality and contrasts. GANNI is all about making our community who wear our clothes feel even more confident and capable of anything. For us, acting responsibly is a moral obligation. We are on a journey to minimize our social and environmental impact and strive to be a more responsible version of ourselves every day. In 2020, we launched our GANNI Gameplan setting ourselves 44 tangible goals to be reached by 2023 across four main pillars; People, Planet, Product and Prosperity.

GANNI has offices in Copenhagen, Stockholm, Paris, London and New York and is represented in more than 600 of the world’s top-tier retailers as well as 26 GANNI concept stores across Europe, and the United States. GANNI.com delivers internationally to 33 countries including Australia, Canada and South Korea.

As a certified B-Corp, GANNI is committed to progress over perfection, always striving to make better choices in every aspect of the business. The brand is dedicated to embracing innovation, particularly through its Fabrics of the Future program and circular initiatives. GANNI publishes an annual Responsibility Report, offering transparency on its progress, commitments, and impact as it continues its journey toward a more responsible future.

OUR VISION & MISSION

TO PLAYFULLY CHALLENGE CONVENTION AS A FORCE OF POSITIVE CHANGE FOR STYLE, PEOPLE AND PLANET.

Our approach to creating fashion is always disruptive,

refreshing and innovative. From challenging the conventions

of style, to revolutionizing the business practices of the

industry - we challenge the status quo of a cluttered and

homogenising landscape in service of better.

www.ganni.com